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About

Grateful is a cashless tipping and TRONC management platform that modernizes how tips, gratuities, and service charges are collected, tracked, and distributed in the service and hospitality industries by replacing manual cash handling and spreadsheets with an automated, transparent digital system that ensures frontline staff receive their earnings fairly and quickly. It uses QR/NFC tipping interfaces and integrations with point-of-sale and ordering systems so customers can tip via Apple Pay, Google Pay, or a card with ease, and gives businesses a single dashboard to monitor tip income, allocate distributions, and choose customized split rules while staying compliant with tax and labor regulations like HMRC requirements in the UK. Team members get real-time visibility of their earnings by shift, day, or period, receive feedback and ratings, and can withdraw tips to their bank account without waiting for payroll cycles, which helps boost morale and retention.

About

Your customer pulls out their phone, clicks on your associate’s avatar, and selects the tip amount while maintaining social distance. Your customer then taps the “tip” button and the tip is immediately posted to the shared team or associate’s individual account. After, you or your accountant can count the tips received in real-time, while the app auto-splits the tips among your associates. Your associate and customer can then go their separate ways in just seconds without handling potential virus-tainted cash. Allow your staff to get tipped by anyone, anywhere, at any time. Minimize missed tips when your customers aren’t carrying cash. Speed up payment station lines, resulting in increased tips. Help your staff earn more money with our app referral program. Keep your team healthy and safe with socially distanced tipping. Customers can tip as fast as with cash from their wallet or money clip.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Service and hospitality businesses and their frontline teams who need an easy, compliant way to manage and distribute digital tips while improving transparency and earnings

Audience

Service teams in need of a solution to allow customers to pay tips

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Grateful
United Kingdom
grateful.net

Company Information

TipTapGo
www.tiptapgo.io

Alternatives

Alternatives

Categories

Categories

Integrations

Apple Pay
Google Pay
PayPal

Integrations

Apple Pay
Google Pay
PayPal
Claim Grateful and update features and information
Claim Grateful and update features and information
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