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About

Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs). Key components: - Conversational AI Platform - Natural Language understanding - Retrieval augmented generation or RAG pipeline - Speech-to-Text Engine - Text-to-Speech Engine - Channels connectivity - API builder - Visual Flow Builder - Pro-active outreach conversations - Conversational Analytics - Deploy everywhere (SaaS / Private Cloud / On-Premises) - Single-tenancy / multi-tenancy - Multiple language AI

About

Eliminate repetitive work and free teams to focus on high-value tasks that increase employee satisfaction and boost productivity. Replace wait times with a 24/7 customer service system that supports agents in their workflows. Update outdated systems with engaging, intelligent, proactive conversational AI that transform conversations into conversions. Automatically switch between text, voice, email, and more to converse on the channel that best serves your customers. With our plug-and-play solutions, you can deploy chatbots and voicebots in a matter of hours. No code required. Our team has over a decade of experience creating reliable solutions that harness the latest advances in conversational AI. You can use your data or create bots using our industry-specific templates for retail, banking, healthcare, and more. Measure the performance of your bots in real time using an intuitive interface that tracks conversations across all your channels.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact center, BFSI, eCommerce, HealthCare, Logistics, Telecommunications

Audience

Companies who want to augment their teams and revitalize customer experience with proactive conversational AI

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75/1250 MAU/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Graphlogic
Founded: 2023
Serbia
graphlogic.ai/

Company Information

Augustus
Founded: 2012
United States
satisfaction.ai/

Alternatives

Amazon Lex

Amazon Lex

Amazon

Alternatives

Dialogflow

Dialogflow

Google
LM-Kit.NET

LM-Kit.NET

LM-Kit
InteliWISE

InteliWISE

Matrix42
InteliWISE

InteliWISE

Matrix42

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Facebook
Salesforce
WhatsApp
AWS AI Services
ChatGPT
Facebook Messenger
Freshdesk
GENESYS
Google
Instagram
Kayako
LINE
LinkedIn
Olark
Slack
Telegram
Twilio
Viber
WeChat
X (Twitter)

Integrations

Facebook
Salesforce
WhatsApp
AWS AI Services
ChatGPT
Facebook Messenger
Freshdesk
GENESYS
Google
Instagram
Kayako
LINE
LinkedIn
Olark
Slack
Telegram
Twilio
Viber
WeChat
X (Twitter)
Claim Graphlogic GL Platform and update features and information
Claim Graphlogic GL Platform and update features and information
Claim Satisfaction.AI and update features and information
Claim Satisfaction.AI and update features and information