Grace

Grace

Nevotek
INTELITY

INTELITY

Intelity
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About

Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.

About

INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hoteliers seeking a solution to improve their guest engagement and messaging operations

Audience

Hotels looking for a hospitality technology platform to manage guest experience and staff operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nevotek
Founded: 2001
United States
www.nevotek.com/grace

Company Information

Intelity
Founded: 2007
United States
intelity.com

Alternatives

Alternatives

AIPEX Virtual Concierge

AIPEX Virtual Concierge

AIPEX Technologies
SABA Chatbot

SABA Chatbot

SABA Hospitality

Categories

Categories

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Integrations

ALICE
Agilysys Analyze
Aloha EPOS
Facebook Messenger
Guestware
Infor Birst
Knowcross
LINE
Maestro
Mews
Opera
Oracle Cloud Infrastructure
Oracle MICROS Express Station
Silverware
Stayntouch PMS
Viber
WebRezPro
WhatsApp

Integrations

ALICE
Agilysys Analyze
Aloha EPOS
Facebook Messenger
Guestware
Infor Birst
Knowcross
LINE
Maestro
Mews
Opera
Oracle Cloud Infrastructure
Oracle MICROS Express Station
Silverware
Stayntouch PMS
Viber
WebRezPro
WhatsApp
Claim Grace and update features and information
Claim Grace and update features and information
Claim INTELITY and update features and information
Claim INTELITY and update features and information