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About

Google Forms is an online form and survey platform designed to help individuals and organizations collect information, gather feedback, and analyze responses quickly and efficiently. The platform allows users to create customizable forms using multiple question types, drag-and-drop editing tools, templates, quizzes, and conditional logic to improve user experiences and response completion rates. Google Forms makes it easy to share forms through email, websites, and social media while allowing respondents to submit answers from virtually any device. Responses are collected in real time and can be visualized through built-in charts, summaries, and analytics tools for faster decision-making. Users can also export form data directly into Google Sheets for deeper analysis, reporting, and collaboration with teams.

About

Using Forms to collect information electronically or on paper, and automating validation, processing, review, and exchange, OpenText ensures forms- and people-driven processes are effective, efficient, and responsive and lead to an improved bottom line and positive customer experience. Intelligent Forms Automation is an essential part of a CEM solution, enabling organizations to facilitate two-way customer interaction. By providing a rich, flexible and powerful customer interface, it ensures complete and accurate information is collected from customers while ensuring a positive customer experience. By automating the processes that use the forms and customer information collected, and routing these to the people and systems that need them, it ensures fast and efficient processing of customer requests.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Google Forms is ideal for businesses, educators, nonprofits, HR teams, marketers, and organizations seeking easy-to-use online form creation and survey data collection tools

Audience

Organizations looking for a platform to collect, validate, and process information efficiently from customers, employees, and integrated systems

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - Google Forms makes the process and making of adaptive and responsive forms easy. - It is very easy to edit, also the drag and drop feature comes very handy while creating forms.
  • Google Forms is excellent cloud based Questionnaire/Survey tool with basic functionalities. The features include 1. Customizable survey URL 2. Questions Branching 3. Supports element like, MCQ, Check boxes, Drop-Down etc 4. Very easy to create and deploy 5. Very Clean and easy to use UI
  • Easy to use & highly intuitive interface Quick to create any type of form Always online - work from anywhere Integrates well with other G Suite apps Great for collaboration Works great on mobile as well
  • 1) I've used Google Forms to carry out opinion survey on different things. 2) It's easy, simple and customizable. 3) Form fill up is very smooth and easy.
  • Super easy to set up and launch any type of form you might need. lots of addons too add more functionality.

Cons

  • - It does not support electronic signature natively.
  • Though overall experience with Google Forms is very good but i think there should be provision of Ranking and scoring element.
  • There should be an desktop version to work when offline.
  • 1) I would be happy if they increase the link expiration time.
  • The add-ons can be tricky if you don't know how to set them up.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Google
Founded: 1998
United States
workspace.google.com/products/forms/

Company Information

OpenText CEM
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation

Alternatives

Alternatives

SuperForm

SuperForm

Spot-nik

Categories

Categories

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Activepieces
Albato
Callers
Canvass
DoorLoop
Good Grants
Google Currents
HitPay
Kapiche
Leverly
Newton
Pluga
QPage
Simple.ink
Textlocal
Vbout
Wufoo
illumine
viaSocket

Integrations

Activepieces
Albato
Callers
Canvass
DoorLoop
Good Grants
Google Currents
HitPay
Kapiche
Leverly
Newton
Pluga
QPage
Simple.ink
Textlocal
Vbout
Wufoo
illumine
viaSocket
Claim Google Forms and update features and information
Claim Google Forms and update features and information
Claim Intelligent Forms Automation and update features and information
Claim Intelligent Forms Automation and update features and information