eContact

eContact

SkyCreek
+
+

Related Products

  • ToogleBox
    85 Ratings
    Visit Website
  • Pipedrive
    10,520 Ratings
    Visit Website
  • ClickUp
    18,373 Ratings
    Visit Website
  • Shape Software
    134 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • Planfix
    57 Ratings
    Visit Website
  • InfoFlo
    196 Ratings
    Visit Website
  • Coevera
    752 Ratings
    Visit Website
  • Portal Wholesale CRM
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website

About

Keep your address book clean, safely backed up, and available everywhere with Google Contacts, a free contact management and address book solution that integrates with G Suite an Gmail.

About

eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone who needs a free address book software solution

Audience

Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Google Contacts is a simple app to manage your contacts with the best part being that it can be used to sync your contacts across devices with just your email id. It has neat little features like merge contacts to reduce duplicate contacts and is quite easy to use. It is also absolutely free.
  • (+) Easy to use and integration with an existing Gmail account. (+) Helps a lot in case of a lost phone or changing current phone, you can easily access with the help of your Gmail account. (+) The sync is very good, if you enter a new contact it gets synced very fact. (+) Very reliable and fast, can be accessed on the browser also. (+) You can label your contacts so that you can group contacts with similar labels, you can put address also.
  • With having so many contacts it's important to have a way to keep them all organized. This is where I put mine.
  • We can access the contacts from different devices. Easy to add multiple new contacts at a time. Linked to Google account and hence, we can access it from anywhere and at anytime.
  • We can access it from all over the world on different platforms. We can group different contacts using labels and filter them. We can import multiple contacts using CSV files and also export contacts to CSV files. Free to use.

Cons

  • No cons, it is a simple but must have app especially for Android users.
  • (-) In the case of multiple gmails accounts on the mobile device, the contacts gets duplicated, and removing the redundant contacts becomes a problem. (-) There is no sample info of contact you will always have to go and open the full page. (-) In the case of exporting contacts some times, the images get dropped from contacts, not too often. (-) Collects contact of each and every person you have emailed which is not necessary.
  • It's better now that they updated the UI/I'd but it's good
  • Its a perfect application. I found no disadvantages in it.
  • I've found no disadvantage on Google Contacts as far as I've used it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Google
Founded: 1998
United States
contacts.google.com

Company Information

SkyCreek
Founded: 2003
United States
www.skycreek.com/products/econtact/

Alternatives

Mesh

Mesh

Automattic

Alternatives

TASKE Contact

TASKE Contact

TASKE Technology
LocalContacts

LocalContacts

OneLocal
OutreachCRM

OutreachCRM

Outreach Software
Evercontact

Evercontact

One More Company
Copy2Contact

Copy2Contact

Anagram Technologies

Categories

Categories

Contact Management Features

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Contact Management Features

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Integrations

Campaign Monitor
Causal
Cisdem ContactsMate
Coda
Cognito Forms
Data Sentinel
High Attendance
Kernel Google Drive Backup Tool
Moosend
Nimble
ProjectManager
Raynet CRM
TRIBUS
TrueMail
Wakeupsales CRM
folk
leadpops
zipForm Plus
zzBots

Integrations

Campaign Monitor
Causal
Cisdem ContactsMate
Coda
Cognito Forms
Data Sentinel
High Attendance
Kernel Google Drive Backup Tool
Moosend
Nimble
ProjectManager
Raynet CRM
TRIBUS
TrueMail
Wakeupsales CRM
folk
leadpops
zipForm Plus
zzBots
Claim Google Contacts and update features and information
Claim Google Contacts and update features and information
Claim eContact and update features and information
Claim eContact and update features and information