Related Products
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About
Developing inclusive products is the foundation GoodMaps was built on, and we intend to keep it that way. This approach drives an innovative environment to create cutting-edge technology that works for everyone. As modern transit hubs evolve and become even more expansive, let GoodMaps help ease any potential uncertainty for your passengers. Whether blind or low vision, deaf or hearing impaired, or simply anxious when traveling, GoodMaps has wowed users at every turn. Not only will they get precise directions – accurate within 2–3 feet – around your building, but they can also choose their language, cueing method, and route to meet their needs. Whether it’s a step-free path for people in wheelchairs, a route with fewer obstacles for people with visual impairments, or a quieter journey for folks uncomfortable with crowds, GoodMaps is removing barriers and helping to modernize transit stations at home and abroad.
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About
NexTalk’s Access Contact Center software demonstrates your firm’s commitment to inclusivity and accessibility, allowing you to instantly and privately communicate with your deaf and hard-of-hearing customers while remaining compliant with federal ADA requirements. When one of the nearly 48 million who are deaf or hard of hearing call you, our special software then validates the call and instantly routes it to an agent. The call is private and secure with no middleman. Once that call is validated, the TTY call instantly pops up on your agent’s computer. Your deaf or hard of hearing customer and your staff are now communicating directly via chat. Communicating with all customers in a private, secure manner is solved, you are ADA compliant, and your customers are happy.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses wanting a complete Indoor Mapping platform
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Audience
Deaf, hearing-impaired, and non-english speaking communities searching for a communication solution that provides remote video and audio interpreting
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationGoodMaps
Founded: 2019
United States
goodmaps.com
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Company InformationNexTalk
Founded: 2008
United States
www.nextalk.com/product/access-contact-center/
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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