GoSite vs. Yext Comparison


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		Related Products Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website Eurekos Eurekos is the customer training LMS built to educate the world outside your organization – partners, distributors and resellers. Most companies spend years perfecting their product, then hand customers a repurposed employee training course and hope for the best. When those customers churn, the product gets the blame. Usually, the training is the problem. Eurekos fixes that. We help you turn customer education from a cost into a revenue stream, by selling courses, accreditations and learning paths directly through the platform. The same thinking runs through the entire LMS – from customizable customer portals to certifications, eCommerce, built-in content authoring and ISO/IEC 27001 & 27701-certified security. Our smart learning assistant, Saga AI, powers deep content discovery (including inside SCORM files). Everything you need to run a world-class external training operation. It's why we’re trusted by 500,000+ learners across 100+ countries worldwide. 100 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 12,537 Ratings Visit Website WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes. 209 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,729 Ratings Visit Website Portal Wholesale CRM Portal Wholesale is a wholesale sales platform built specifically for fashion and B2B wholesale teams, combining a wholesale CRM, order management system, meeting scheduler, and retail buyer marketplace into one unified platform. Designed around the real workflows of wholesale sales reps and showroom teams, Portal Wholesale helps brands manage accounts, pipelines, orders, seasonal linesheets, outreach, and buyer relationships without relying on spreadsheets or disconnected tools. The platform allows sales teams to work directly from Gmail using a built-in CRM extension that automatically syncs emails, tracks conversations, shares linesheets, and logs activity into the CRM in real time. Portal Wholesale also includes scheduling tools optimized for fashion markets and trade shows, allowing teams to coordinate appointments, showroom visits, and buyer meetings with built-in booking rules and availability management. Visit Website Acuity Scheduling Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things. 6,346 Ratings Visit Website Tremendous Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions of rewards and enables businesses to reach recipients across 230+ countries and regions. Recipients have 2,500+ payout options to choose from, including gift cards, prepaid cards, cash transfers, and charitable donations. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. 1,873 Ratings Visit Website SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website
About The easiest way to connect your business with more customers. A complete software suite that makes it easy for customers to find, engage, book and pay for your services online. Connect with new and repeat customers. Finally, a complete software suite that automatically connects you to your customers across the growing number of digital channels. These days, customers need everything to be easy. That's why we designed a complete software suite to make it easier for you and your customers. Thousands of businesses trust GoSite to supercharge their business.	About Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Digital teams that need a centralized control hub to help manage their brand's online presence and communications across the web	Audience Global businesses of all sizes, across all verticals. Yext works with small and medium-sized businesses, enterprise businesses, partner re-sellers, and nonprofit organizations.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 2.6 / 5 ease 2.6 / 5 features 2.6 / 5 design 3.0 / 5 support 2.6 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros No pros. I can’t get anyone to return my calls or emails after being in touch for a month. I was told my problem would be resolved but now I’m being dodged. Nothing about this company is good. They promise the moon and give you mud. Do not use them! They make you sign a contest but then they don’t hold up their end of the contract but won’t let you out. Can't think of one yet. It's been over a month since signed up and nothing is complete to give a pro. Its an amazingly professional website builder. It provides top to bottom website customizations to select from its pre-built designs. Easy to deploy SEO tool and make an appealing business website. Easy to use, easy to setup, affordable, works on mobile, good for non-technical users, everything we need Cons They’ve lied to me. They won’t respond to my calls or emails. I was promised support and help getting my online presence optimized. They developed a marginal webpage for my business, helped me download their app and I have not heard from them since. I never should have left townsquare! Beware when listening to these people!!! Horrible website, Poor customer service, one year contract. It's an outstanding professional websites builder. None so far. We had a lot of problems before GoSite because we are not very technical so managing reviews and our website and local listings online was challenging. Not anymore. GoSite is great for our local business	Pros & Cons from Real Users Pros Yext does absolutely nothing for you or your business. There are zero pros. You see how those videos literally explain nothing. They got one star from me because I couldn’t choose less than one. Cons There is no product. There is no one to talk to or help you once you purchase YEXT. Look them up, their revenue is hundreds of millions a year, but you can’t get anyone on the phone or email support help. Nothing. The main phone number on the website doesn’t even work to connect you to anyone. There is no product to show. There is no way to show that it’s doing anything or working. No “before & after “ data or reports to show that it’s a real thing and helping your business. It’s predominantly sold by 3rd party resellers that know even less about it. Once you pay for it (whatever it is?) good luck. As I mentioned above - even that marketing video explains nothing about WHAT the product is. I tried to contact them dozens of times to get help or support or direction of what to do after paying $800.00. Nothing. No responses. There is no “product”. Biggest scam around.
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information GoSite Founded: 2013 United States www.gosite.com	Company Information Yext Founded: 2006 United States www.yext.com
Alternatives Carrd	Alternatives Birdeye
CartManager	Algolia
Ryviu	FindMyStore Searce
Solocal	Places Scout
Social Places View All	GMBapi.com View All
Categories Appointment Scheduling Supported Customer Engagement Supported Local Listing Management Supported Review Management Supported	Categories Brand Management Supported Contact Center Knowledge Base Supported Digital Governance Supported eCommerce Search Supported Enterprise Search Supported Knowledge Management Supported Landing Page Supported Local Listing Management Supported Location Intelligence Supported Marketing Analytics Supported Reputation Management Supported Review Management Supported SEO Supported Site Search Supported Store Locator Supported Web Analytics Supported
Review Management Features Campaign Management Not Supported Dashboard Supported Negative Feedback Management Supported Response Management Not Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Not Supported Social Sharing Supported White Label Not Supported Show More Features Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Not Supported Calendar Sync Supported Client Database Supported Group Scheduling Not Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Supported Recurring Appointments Not Supported Room Booking Management Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported	Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Supported White Label Not Supported Show More Features Brand Management Features Approval Process Control Supported Artwork Management Supported Asset Management Supported Change Management Supported Fulfillment Distribution Not Supported Project Management Not Supported Enterprise Search Features AI / Machine Learning Supported eDiscovery Supported Faceted Search / Filtering Supported Full Text Search Supported Fuzzy Search Supported Indexing Supported Text Analytics Supported Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Not Supported Discussion Boards Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported Landing Page Features A/B Testing Not Supported Analytics Supported Drag & Drop Supported Form Creation Not Supported Real Time Editing Supported Responsive Supported SEO Management Supported Templates Supported Location Intelligence Features Behavioral Analytics Not Supported Data Visualization Supported Demographic Data Not Supported Geocoding Supported Geofencing Supported Location Tracking Supported Predictive Analytics Not Supported Trade Area Analysis Not Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Supported Channel Attribution Supported Customer Journey Mapping Not Supported Dashboard Supported Performance Metrics Supported Predictive Analytics Not Supported ROI Tracking Supported Social Media Metrics Supported Website Analytics Supported Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Supported Social Media Metrics Supported Social Media Monitoring Supported White Label Not Supported SEO Features A/B Testing Not Supported Artificial Intelligence (AI) Not Supported Auditing Not Supported Competitor Analysis Supported Content Management Supported Dashboard Supported Google Analytics Integration Supported Keyword Research Tools Not Supported Keyword Tracking Supported Link Management Not Supported Localization Supported Mobile Search Tracking Supported Rank Tracking Supported Revenue Management Not Supported User Management Supported Store Locator Features Analytics Supported Automatic Location Detection Not Supported Directions Supported Distance Calculation Supported Event Promotions Supported Mapping Supported Product Search Filtering Supported Promotions / Coupons Supported Search Supported White Label Supported Web Analytics Features Campaign Management Supported Conversion Tracking Supported Form Analytics Not Supported Goal Tracking Supported Keyword Tracking Supported Multiple Site Management Supported Pageview Tracking Supported Referral Source Tracking Supported Site Search Tracking Supported Time on Site Tracking Supported User Interaction Tracking Supported
Integrations AgencyPlatform Not Supported Canopy Not Supported Duda Not Supported Foursquare Not Supported Gimbal by Infillion Not Supported Google Business Profile Not Supported Greenhouse Not Supported HubSpot Data Hub Supported MetaLocator Not Supported Mosaic by MethodWorx Not Supported Radar Not Supported Radius8 Welcomer Not Supported Rosie Supported Semrush Not Supported ServiceNomad Not Supported Tenant Not Supported Verve Not Supported Workers by Delos Not Supported Zendesk Not Supported Show More Integrations View All 2 Integrations	Integrations AgencyPlatform Supported Canopy Supported Duda Supported Foursquare Supported Gimbal by Infillion Supported Google Business Profile Supported Greenhouse Supported HubSpot Data Hub Not Supported MetaLocator Supported Mosaic by MethodWorx Supported Radar Supported Radius8 Welcomer Supported Rosie Not Supported Semrush Supported ServiceNomad Supported Tenant Supported Verve Supported Workers by Delos Supported Zendesk Supported Show More Integrations View All 23 Integrations
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