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About

Your perfect recipe: guest data, our software + sales opportunities. Get a holistic, targeted marketing plan that creates brilliant guest experiences and skyrockets your business. Your guests matter to you. We help you create customer journeys tailored to specific people from the moment they discover you, to point of sale to personalized methods of engagement. Our unified platform allows you to grow guest retention by doing what you do best. Your guests are all unique. Our platform allows you to create guest groups based on factors like purchase behaviors, location and real-time insights. Be finished with mass offers that don’t work. Personalize loyalty programs and optimize menus so your guests feel seen. Maybe you have the ingredients, but you’re overwhelmed with the data. Get a 360-degee view of what guests love and how they engage with your brand so you can adjust menus, create targeted loyalty programs and increase revenue across ordering channels.

About

ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants looking for a marketing and data platform

Audience

Hotels needing a platform to manage their accommodation or holiday experience interactively using technology

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

5usd/per room/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GoGoGuest
Founded: 2016
United States
gogoguest.com

Company Information

icibot
Founded: 2016
Turkey
icibot.com/en/

Alternatives

Alternatives

iRewards

iRewards

Global Hospitality Solutions

Categories

Categories

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Hotel Channel Management Features

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Integrations

AWS Amplify
AWS Backup
Azure Application Gateway
Facebook Messenger
Google
PayPal Checkout
Square Appointments
Square POS
Square Payments
Square Payroll
Square for Retail
Stripe Corporate Card
Telegram
WhatsApp

Integrations

AWS Amplify
AWS Backup
Azure Application Gateway
Facebook Messenger
Google
PayPal Checkout
Square Appointments
Square POS
Square Payments
Square Payroll
Square for Retail
Stripe Corporate Card
Telegram
WhatsApp
Claim GoGoGuest and update features and information
Claim GoGoGuest and update features and information
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Claim icibot and update features and information