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About

Simplify recurring or one-off payment processing with GoCardless, UK's leading online direct debit provider. Cost effective and secure, GoCardless offers a truly paperless Direct Debit set up option, with a simple migration process and transparent fees. The platform also comes with pre-built integrations with leading accountancy, membership and subscription software, including Xero, Quickbooks, Sage, Zuora, Teamup and Online Scout Manager.

About

The new standard in online payments. Stripe is the best software platform for running an internet business. We handle billions of dollars every year for forward-thinking businesses around the world. Stripe builds the most powerful and flexible tools for internet commerce. Whether you’re creating a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and unmatched functionality help you create the best possible product for your users. Millions of the world’s most innovative technology companies are scaling faster and more efficiently by building their businesses on Stripe. We believe that payments is a problem rooted in code, not finance. We obsessively seek out elegant, composable abstractions that enable robust, scalable, flexible integrations. Because we eliminate needless complexity and extraneous details, you can get up and running with Stripe in just a couple of minutes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

All businesses taking regular or recurring payments, from individuals to multi-national corporations

Audience

Individuals or companies that accept payments online

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01/month/user
Standard
1% per transaction
Min 20p, max £2 No monthly fee

Pro
Volume-based pricing
+ £200 per month
Free Version Not Supported
Free Trial Supported

Pricing

2.9% + 30¢ per charge
Custom enterprise pricing available
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 2.5 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.1 / 5
design 4.6 / 5
support 3.8 / 5

Pros & Cons from Real Users

Pros

  • Very low fees. Much better than credit cards! Integration with Xero is excellent. Handles multi-currency as well.
  • I have been using GoCardless for my business since 2012. When we first started using them they were a small start-up and we had remained loyal and supportive of them for over 7 years.

Cons

  • Getting multi-currency setup correctly in Xero took a few extra steps and wasn't documented clearly at the time (we had to setup an additional clearing account in Xero). But the GoCardless support was very useful, and guided me to the Xero documentation I needed to follow.
  • Sadly their service today is nothing like it was in the past. Over the years there have been some issues with their service but they had generally been helpful in getting things fixed.

Pros & Cons from Real Users

Pros

  • Setting up Stripe is easy, I can even say that you can access this payment processor as soon as you open your account on this platform, so you won't have to wait long days for approval to receive payments, but simply it's an easy sign up and then start using. Another advantage of ease that allows the practical use of Stripe is its interface and it is not very difficult to understand the features it offers, so I can safely say that the way in which this platform can be used is intuitive, making it like this, As I mentioned at the price, a very easy platform to use. The commissions are really low, there is not even a subscription wall in front of you, there are only commissions for transactions that are made, and they are really very low and accessible for any type of business. Other payment processors have subscriptions that can be detrimental since if sales are not generated then there is a loss just by having the payment processor active without doing anything, so Stripe is a good option to "charge" only when a payment occurs payment and not because there are subscriptions involved. I am aware that there are some small things that can be expensive, such as the conversion, since accepting international payments can be expensive just because you have to charge for the conversion and then the transaction, thus having a double charge. It could be solved if only the currency was left as I am receiving it and oneself makes the exchange on another platform or within the same bank account, if possible, I am last, since the bank would have to allow it. Another feature of Stripe that I can't forget to mention is the integration with multiple platforms since I can integrate this payment processor with other platforms to be able to link payments with what I need. For example, I can process a payment with this platform and link the agreements with DocuSign in order to have a centralization of customer information and thus not generate invoices manually, but with the same contract that DocuSign offers me, include it automatically with the payments made. via Stripe. I can also have the accounts of the clients in Salesforce included in the payments made with Stripe in order to have everything connected and centralized without having to link everything manually or have another platform to "link" everything, noting that a payment is from this client or this other, simply to avoid confusion and make everything much easier with payments.
  • API is incredible, it’s obvious how much detail and attention the team at stripe pays to their APIs, it’s a developers dream with how it works. One of the key features is the ease of integration and the multiple ways to offer payments to users from subscriptions and billing systems to invoicing. Another pro of Stripe is how easily you can build and run your payments infrastructure on their system. They offer other services like financing, card issuing, business spend and fraud protection to make sure you have everything you need. Another thing id point out is that it feels like they move with the times as well, when they launched products like Atlas and Crypto, it felt like they were constantly adapting to the needs of their customers every step of the way.
  • This product was extremely easy to setup. We worked on it as a team for 1 hour and we had fully integrated with our website for processing payments and taking orders. The way the product notifies you when a payment is coming helps us to keep up to date with our orders and make sure that we don't fall behind.
  • Stripe is the de facto payment processing solution for thousands of businesses around the world. It does everything we need it to. We use it for accepting online payments and sending invoices.
  • Easy to sign up and easy-to-use application. Technically great, and offers a lot of useful payment methods worldwide.

Cons

  • It's amazing how difficult it can be to try to contact support on this platform. The randomness of tech support makes it very unpredictable whether someone will provide an answer or I'll just have to be answered by a bot which doesn't fix anything I'm asking about. I can't even count on live assistance through chat since it is not available all the time, having to opt for traditional methods such as email, slowing down the process of finding solutions by this company since that it takes time to get a response by email which can take up to weeks to be able to have technical assistance by that means. Of all the times I have had to seek help from Stripe support, more than half or the vast majority of answers were not very useful, having answers that are constantly repeated, which is very annoying because I can never find an accurate answer to what I am asking. Also, if I get involved in solving something or getting an answer about such a thing, in most cases they answer me with I will have assistance after talking with technical experts who address the issue more and I would have to wait for an answer that I will get when Stripe support team pleases you. I hope I don't have to assume that Stripe's support team is a small handful of people, which is unheard of for the number of businesses that use this payment processing platform. Just as the commissions are very low, they should also lower the settlement time since it takes approximately 7 days for the payments to be processed in my bank account, so the cash closing is practically slow compared to other payment processors. I understand that payments cannot be made on the same day, but the time should not be that long either, since payments would have to be managed very slowly due to the long time Stripe takes to reflect all payments, so a week seems like a long time to me. This is not an inconvenience that prevents the daily use that is normally given to this platform, but it would not hurt if payments could be processed quickly, it is an inconvenience which, if it did not take so much time, could allow me to have a better workflow than the one I currently have when receiving payments from clients and see that reflected in my bank account in a short time.
  • Their API documentation is amazing, but implementing it was a little tricky when we first started, I also think Stripe isn’t up there yet with Square (Now Block) when it comes to the physical aspect of supporting small businesses and collecting payments.
  • Processing fees are more expensive than we would want. I guess this comes with the ease of setting it up. Eventually we will consider the processing fees more closely once we are hitting our bigger transaction goals.
  • We haven't had any issues with Stripe thus far. Does everything we need it to.
  • They lure you! It's too easy to set up and initially be accepted! The problem starts first when your sales pickup. They let me sign up and paid me twice a month; after 8 weeks, my TTV increased in a healthy way as I added more of their offered payment methods and countries. But instead of paying me the same way, as usual, they put the payment on hold and asked questions. As soon I answered their question, additional questions were asked by always different people, and as well some of the questions were duplicated. Four weeks passed now and all payments are still on hold in total approx, US$450.000! Support-wise, they give you the runaround, and finally, it was escalated, and I received the message that my Travel business is a big risk for them. But no explanation of a payment schedule and how they will pay me for the outstanding amount.! In my opinion, this is criminal! They let me sign up and accept my business transaction but when sales picked up. They stopped paying.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

GoCardless
Founded: 2011
United Kingdom
www.gocardless.com

Company Information

Stripe
Founded: 2009
United States
www.stripe.com

Alternatives

Alternatives

KORT

KORT

KORT Payments

Categories

Buy Now Pay Later Supported
Open Banking Supported
Open Finance Supported
Payment Gateways Supported
Payment Processing Supported
Recurring Billing Supported

Categories

Agentic Commerce Supported

Stripe Agentic Commerce is a new infrastructure standard that enables AI agents to securely facilitate buying and selling on behalf of customers. It introduces the Agentic Commerce Suite, allowing businesses to publish products across AI-powered surfaces while retaining control as the merchant of record. Through a single integration, companies can manage discovery, checkout, and payments across compatible AI agents. The system is powered by the open-source Agentic Commerce Protocol (ACP), which enables programmatic transactions between buyers, AI platforms, and businesses. Stripe provides fraud protection through Radar and Shared Payment Tokens to reduce AI-driven transaction risk. The solution supports physical goods, digital products, subscriptions, and asynchronous purchases. Stripe Agentic Commerce expands how businesses reach customers in AI-driven environments while maintaining security and compliance.

Bank Verification Supported
Embedded Finance Supported
Embedded Payments Supported
Invoice Generators Supported
Payment Gateways Supported
Payment Processing Supported
Virtual Terminals Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Not Supported
Customizable Invoices Not Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Not Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Not Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Payment Gateways Features

ACH / eCheck support Not Supported
Buyer Authentication Not Supported
Credit / Debit Support Supported
Customer Information Storage Not Supported
Fraud Prevention Not Supported
Invoicing Not Supported
Multi-Currency Not Supported
PCI Compliance Not Supported
Point-of-Sale (POS) Not Supported
Recurring Billing / Subscriptions Not Supported
Reporting / Analytics Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Payment Gateways Features

ACH / eCheck support Supported
Buyer Authentication Supported
Credit / Debit Support Supported
Customer Information Storage Supported
Fraud Prevention Supported
Invoicing Supported
Multi-Currency Supported
PCI Compliance Supported
Point-of-Sale (POS) Not Supported
Recurring Billing / Subscriptions Supported
Reporting / Analytics Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Integrations

Archie Supported
BI Book Supported
ClinicSoftware.com Supported
Codeless Platforms Alerting Software Supported
Codeless Platforms BPA Platform Supported
DojoExpert Supported
Donorfy Supported
Gotransverse Supported
Gr4vy Supported
Juspay Supported
PTminder Supported
Pabau Supported
Payfacile Supported
Pennylane Supported
Squeegee Supported
Stackreaction Supported
ToucanTech Supported
Wellyx Supported
Xero Supported
billwerk Supported

Integrations

Archie Supported
BI Book Supported
ClinicSoftware.com Supported
Codeless Platforms Alerting Software Supported
Codeless Platforms BPA Platform Supported
DojoExpert Supported
Donorfy Supported
Gotransverse Supported
Gr4vy Supported
Juspay Supported
PTminder Supported
Pabau Supported
Payfacile Supported
Pennylane Supported
Squeegee Supported
Stackreaction Supported
ToucanTech Supported
Wellyx Supported
Xero Supported
billwerk Supported
Claim GoCardless and update features and information
Claim GoCardless and update features and information
Claim Stripe and update features and information
Claim Stripe and update features and information