Insightrix Communities

Insightrix Communities

Insightrix Research
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About

Glynk is a customer community platform specifically designed for B2B SaaS businesses looking to unify KB articles, Community answers, and Support tickets to bring down the support cost of the organization. We’ve built an online community from ground-up and scaled it to 2 million members. The journey has taught us many things. We worked on some of the most complex UX problems, engagement issues, user sentiments and retention to make it a thriving community. The result - a world-class community platform that works! Unlike most other platforms, we are not a laundry list of standard features built to sell; rather a host of proven experiences that will truly engage your members and help you build a thriving community that you always aspired for. We will handhold you through the initial stages to make sure your launch and onboarding are successful and your members are comfortable. If Community is at the core of your strategy, we are confident Glynk will work you.

About

Create inspiring online communities with Insightrix Communities, a leading online community software for brands and organizations looking to co-create with their customers or stakeholders. Insightrix Communities offers market researchers, communicators, and engagement professionals a complete solution to their research and community consultation needs. The platform features robust online community management tools, quantitative research and qualitative research tools, and a best-in-class user experience that is second to none.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Growing B2B SaaS businesses with $1M to $25M in ARR looking to 1) Reduce support cost 2) Improve SEO rankings 3) Increase customer retention

Audience

Brands looking for a complete Customer Engagement platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$499
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Glynk
Founded: 2015
United States
glynk.com

Company Information

Insightrix Research
Founded: 2001
Canada
insightrixcommunities.com

Alternatives

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Alternatives

SelfCommunity

SelfCommunity

Quentral
Platos

Platos

Pax Republic
SelfCommunity

SelfCommunity

Quentral

Categories

Community Supported

Categories

Community Supported
Market Research Supported
Survey Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Not Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Not Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Zendesk Supported
Zoho CRM Supported

Integrations

HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim Glynk and update features and information
Claim Glynk and update features and information
Claim Insightrix Communities and update features and information
Claim Insightrix Communities and update features and information