Glowing

Glowing

Glowing.io
Glowing ServiceCheck

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Glowing:

About

Some of the world’s leading luxury brands use Glowing to power their customer engagement, improve team collaboration and drive business growth. A true innovator within the industry, Glowing continues to expand global reach and presence in key cities across world to meet growing demand for its superior enterprise-class customer engagement solution, an increasingly valuable asset when maintaining today’s complex omni-channel, multi-platform environments. Leverage data and real-time multi-platform messaging to create meaningful interactions throughout the entire customer journey. Manage multiple conversations across all messaging channels through automation, reduce and recover from negative guest experiences by automatically deploying service recovery workflows with key integrations. Glowing offers a unified, global messaging platform that integrates with leading technologies to help you deliver brand-differentiated and highly-personalized customer engagement experience.
ServiceCheck:

About

Increase revenue and profits. Improve operations. Enhance engagement and Gain valuable brand insight with ServiceCheck’s engagement tools. Provide your customer with an exceptional, omni-channel service experience while increasing efficiency and protecting your valuable brand. Improve your contact center’s efficiency and effectiveness with our intuitive, user-friendly software that can be easily configured to meet needs at both the brand and local levels. Today’s customers expect to have access to customer service on their terms, 24/7 and our highly trained staff and support team has provided 24/7 solutions for almost 30 years. Your customers need omni-channel service solutions; we offer a single, unified service experience across all channels including web, mobile, digital, phone, email and social media. Let your customers do it. Using our best-in-class web solutions and brand insights our team will help enhance your self-service solution.
Glowing:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ServiceCheck:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Glowing:

Audience

Unified messaging suite for brands that are keen on providing engaging customer experience
ServiceCheck:

Audience

Companies of all sizes and enterprises in need of a solution to increase revenue and profits
Glowing:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServiceCheck:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
Glowing:

API

Offers API Not Supported
ServiceCheck:

API

Offers API Not Supported
Glowing:

Screenshots and Videos

ServiceCheck:

Screenshots and Videos

Glowing:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ServiceCheck:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Glowing:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceCheck:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Glowing:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ServiceCheck:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Glowing:

Company Information

Glowing.io
Founded: 2014
United States
glowing.io
ServiceCheck:

Company Information

ServiceCheck
www.servicecheck.net/public/
Glowing:

Alternatives

ServiceCheck:

Alternatives

Glowing:
ServiceCheck:
Glowing:
GlowHost

GlowHost

4.9 out of 5 stars
ServiceCheck:
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ServiceCheck:
Glowing

Glowing

Glowing.io
Glowing:
ServiceCheck:
Glowing:

Categories

Guest Messaging Supported
ServiceCheck:

Categories

ServiceCheck:

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported
Glowing:

Integrations

Agilysys Analyze Supported
Amadeus Central Reservations System (CRS) Supported
Infor CloudSuite Business Supported
Knowcross Supported
Salesforce Supported
ServiceCheck:

Integrations

Agilysys Analyze Not Supported
Amadeus Central Reservations System (CRS) Not Supported
Infor CloudSuite Business Not Supported
Knowcross Not Supported
Salesforce Not Supported
Glowing:
Claim Glowing and update features and information
Claim Glowing and update features and information
ServiceCheck:
Claim ServiceCheck and update features and information
Claim ServiceCheck and update features and information