GlowingGlowing.io
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Papyrus Document SystemISIS Papyrus America
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Related Products
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About
Some of the world’s leading luxury brands use Glowing to power their customer engagement, improve team collaboration and drive business growth. A true innovator within the industry, Glowing continues to expand global reach and presence in key cities across world to meet growing demand for its superior enterprise-class customer engagement solution, an increasingly valuable asset when maintaining today’s complex omni-channel, multi-platform environments. Leverage data and real-time multi-platform messaging to create meaningful interactions throughout the entire customer journey. Manage multiple conversations across all messaging channels through automation, reduce and recover from negative guest experiences by automatically deploying service recovery workflows with key integrations. Glowing offers a unified, global messaging platform that integrates with leading technologies to help you deliver brand-differentiated and highly-personalized customer engagement experience.
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About
Papyrus Omni-Channel operations are conversations across channels, devices, enterprise and time with a seamless, connected experience processing incoming and outgoing communications. All interactions with a customer across multiple touchpoints are connected to an adaptive case that tracks the end-to-end conversation, enabling customers to begin an interaction on one channel and finish it on another. The Papyrus CCM Platform is used by the world’s largest corporations to introduce efficiency and facilitate digital transformation, with successful field tests in different scenarios over time. The solution allows for the design of any outgoing business communication and can produce documents of any complexity on a single platform. Papyrus Software provides companies with multi-channel delivery of all types of business documents across digital and traditional channels with an integrated feedback loop. Templates are transformed to the target channel only at distribution.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Unified messaging suite for brands that are keen on providing engaging customer experience
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Audience
Businesses searching for a solution to improve their interactions with customers across multiple touchpoints
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGlowing.io
Founded: 2014
United States
glowing.io
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Company InformationISIS Papyrus America
Founded: 1988
Austria
www.isis-papyrus.com
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Categories |
Categories |
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Document Management Features
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
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Integrations
Agilysys Analyze
Amadeus Central Reservations System (CRS)
Infor CloudSuite Business
Knowcross
Salesforce
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Integrations
Agilysys Analyze
Amadeus Central Reservations System (CRS)
Infor CloudSuite Business
Knowcross
Salesforce
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