Papyrus

Papyrus Omni-Channel operations are conversations across channels, devices, enterprise and time with a seamless, connected experience processing incoming and outgoing communications. All interactions with a customer across multiple touchpoints are connected to an adaptive case that tracks the end-to-end conversation, enabling customers to begin an interaction on one channel and finish it on another. The Papyrus CCM Platform is used by the world’s largest corporations to introduce efficiency and facilitate digital transformation, with successful field tests in different scenarios over time. The solution allows for the design of any outgoing business communication and can produce documents of any complexity on a single platform. Papyrus Software provides companies with multi-channel delivery of all types of business documents across digital and traditional channels with an integrated feedback loop. Templates are transformed to the target channel only at distribution.

ClientAccessWeb is the foundation and access point for our integrated data platforms. Clients can connect to everything necessary to monitor secure and organized account-level data, dashboards, secure client and inter-departmental messaging, reports, and tasks between creditors and outsourced receivables management vendors Users enjoy seamless integration with the PayStream and Papyrus platforms with customized user access and permissions. The platform provides flexible customization to meet a wide variety of client needs. Color schemes, logos, and branding are customizable throughout the interface so users can ensure clear brand identity and representation.