Glowing

Glowing

Glowing.io
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About

Some of the world’s leading luxury brands use Glowing to power their customer engagement, improve team collaboration and drive business growth. A true innovator within the industry, Glowing continues to expand global reach and presence in key cities across world to meet growing demand for its superior enterprise-class customer engagement solution, an increasingly valuable asset when maintaining today’s complex omni-channel, multi-platform environments. Leverage data and real-time multi-platform messaging to create meaningful interactions throughout the entire customer journey. Manage multiple conversations across all messaging channels through automation, reduce and recover from negative guest experiences by automatically deploying service recovery workflows with key integrations. Glowing offers a unified, global messaging platform that integrates with leading technologies to help you deliver brand-differentiated and highly-personalized customer engagement experience.

About

HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Unified messaging suite for brands that are keen on providing engaging customer experience

Audience

Hotel operators, interior-technology teams and guest-experience managers seeking a tool to enhance guest engagement, drive ancillary revenue and modernize in-room technology using connected TV and mobile interfaces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$3.99 per room
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Glowing.io
Founded: 2014
United States
glowing.io

Company Information

HotelSmarters
Founded: 2023
United States
hotelsmarters.com

Alternatives

Alternatives

INTELITY

INTELITY

Intelity

Categories

Categories

Integrations

Agilysys Analyze
Amadeus Central Reservations System (CRS)
Infor CloudSuite Business
Knowcross
Salesforce

Integrations

Agilysys Analyze
Amadeus Central Reservations System (CRS)
Infor CloudSuite Business
Knowcross
Salesforce
Claim Glowing and update features and information
Claim Glowing and update features and information
Claim HotelSmarters and update features and information
Claim HotelSmarters and update features and information