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About

Connect, transform and visualize all your data in one place. Glew is eCommerce business intelligence for any size organization. From 200+ prebuilt KPIs to custom reporting, we've got you covered. Connect data across your entire business, for insights that drive your bottom line. Glew integrates with leading tools across eCommerce, operations, marketing, warehouse management and more to give you cross-platform reporting. Smart data connections, for insights across your entire business. Get data-driven insights faster, with features designed to save time and eliminate manual reporting tasks. Access instant dashboards, automate recurring reports, and get a daily performance snapshot in your inbox. Stay on top of the metrics that matter. Report across customers, products, channels, subscriptions and more, with powerful performance KPIs, pre-built visualizations and data filtering and segmentation.

About

Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing effectiveness, and optimize eCommerce performance. Leveraging advanced AI and machine learning, we transform e-comm, social and survey data into a unified Voice of Customer (VoC), with the highest level of accuracy and integrity, resulting in products that consumers love and appreciate.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce businesses seeking a tool to connect, transform and visualize all their data in one place

Audience

Professionals in consumer insights, product development, eCommerce and marketing

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

Contact us for pricing details.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As a consumer insight and business professional at a large CPG company, Revuze has been my go-to tool for sentiment analysis of our own products and competitive products. Because the platform has a deep level of granularity, it enables me to easily understand the reasons behind consumer sentiments quickly. But perhaps the top benefit is the customer service - all of my requests have been attended the same day.
  • Easily aggregates data into one centralized location. Has product level consumer feedback and trends vs. competition.
  • I like the dashboard and how it describes the items, how it rates and put sentiments beyond every subject.

Cons

  • Although I am comfortable with the platform now, there was an initial learning curve (it wasn't as intuitive and I had a hard time coming through actual reviews for verbatims). The recent update has helped. I would recommend offering more trainings or sharing how to use the new features or updates.
  • Select data only syncs once a month, this can cause delay with reporting out data.
  • Sometimes the AI does not understand the topics, for example when a word is used to much to describe a product or so, the AI gets it like a topic, when actually it is just the name of the product or so, making the study a little confusing.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Glew
United States
glew.io

Company Information

Revuze
Founded: 2013
Palo Alto, CA and Netanya, Israel
www.revuze.it

Alternatives

Alternatives

Woopra

Woopra

Appier

Categories

Categories

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Analytics Features

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Integrations

Braintree
Constant Contact
Ethyca
Facebook
Gainsight
GitHub
Jira
Jira Work Management
Mailchimp
NetSuite
Pepperjam
Recharge
Returnly
Shopify
Shopify Plus
Smile.io
Stripe
Yotpo
Zuora

Integrations

Braintree
Constant Contact
Ethyca
Facebook
Gainsight
GitHub
Jira
Jira Work Management
Mailchimp
NetSuite
Pepperjam
Recharge
Returnly
Shopify
Shopify Plus
Smile.io
Stripe
Yotpo
Zuora
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Claim Glew and update features and information
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