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About

Givex provides a multitude of business solutions, from gift card programs to enterprise-level POS. Whether you run a single store coffee shop or a multinational restaurant chain, we got you covered. See how our solutions work together to engage your customers. Accelerate your ability to acquire new customers cost effectively. Utilize proven tools like Gift Cards and E-Gift, to more advanced customer incentive campaigns, and track their success in real-time. Engage with new customer segments through interactive mobile tools and payments, that drive sales in-store and online. Improve your ability to retain your most profitable customers, while increasing loyalty with your more casual customers. Identify business-critical customer segments, send them relevant communications, targeted offers, and meaningful rewards, then monitor the success online.

About

Paystone's powerful Customer Loyalty Software lets your customers sign up and redeem their rewards right from your own debit machine. You can also sell and redeem gift cards, send personalized email and text message offers with built-in marketing automation, and see your loyalty program ROI with user-friendly reporting and analytics. A platform used by over 25,000 small businesses and large enterprises, boosting customer spending and generating impressive returns has never been easier. Turn casual customers into loyal regulars with Paystone.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants, QSR, and retail

Audience

We serve small businesses, large-scale enterprises, and everyone in between. Increase customer loyalty, sell gift cards, connect with customers, and accept payments you can do it all with Paystone.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99 per month
Loyalty software starts at $99 per month per location. Visit our website for more detailed pricing.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.3 / 5
design 4.5 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • In Regards to: The initial purchase of a 1000 dollar Best Western Gift Card on December 13th yielded an email with the 1000 dollar said gift card, however a $250 bonus promo gift card, as was promised as part of this promotional purchase, was NOT delivered via email to us. 15 days later and daily emails to GIVEX have NOT yielded our 250 dollar promo gift card. We adhered to all terms of the purchase made with our American Express credit card. We have

Cons

  • In regards to our experience: BUYERS BEWARE: A 250 dollar Promo Bonus Best Western Gift Card, as was promised in the terms of this promotional purchase states on the Best Western Website, in conjunction with GIVEX, was NOT delivered via email to us as was the initial purchase, immediately on December 13, which qualified us to receive the $250 Promo Bonus. 15 days later and only 3 days left for the Best Western promotion, and daily emails and calls to GIVEX have NOT yielded our 250 dollar promo gift card to Best Western. We adhered to all terms of the purchase process made with our American Express credit card. We hope this company will produce our bonus promo in the next 3 days as promised or we will sadly not be customers of GIVEX OR BEST WESTERN HOTELS in the future.

Pros & Cons from Real Users

Pros

  • Easy to use, easy to order plastic cards. GC machine super easy to use too. Invoices always very clear and on time.
  • We could import from Moneris gift card program balance to Paystone app and we can see the each transaction on web dashboard which is very convenient.
  • Fast response. Availability. Reliable. Great Custer service. Ease of use and pretty straight forward.
  • They offer great service, the customer service is so friendly, and so quick! exactly what we needed. Great reports to look at for my business, helps with planning for the future and to get a look into the past.
  • This solution has been installed in our cafeterias and it has improved our bottom line.

Cons

  • Do not have e-gift cards included on the price we pay as other Canadian companies offer. Do not see any support from your company to help with sales of plastic GC to our customers.
  • We used to have Clover Flex and start using Paystone app, however, it’s not available for Clover Mini. We have more locations, but it’s not only one kind of device, so we use the different type of devices it depends on type of businesses. I hope it works in the future.
  • Pricing. I am expecting prices to get revisited. More flexibility and options to link the service with e-loyalty and gift cards via email.
  • Not many, I haven't used their product for too long, so it is hard to say!
  • We are happy with the solution and have no recommendations.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Givex
Founded: 1999
Canada
www.givex.com

Company Information

Paystone
Founded: 2009
Canada
www.paystone.com

Alternatives

Alternatives

NETGCS

NETGCS

Aqweeva
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Customer Loyalty Supported
Gift Card Supported
Kiosk Supported
Point of Sale Supported
Restaurant POS Supported

Categories

Customer Loyalty Supported
Gift Card Supported
Loyalty Management Supported
Payment Processing Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Not Supported
Drip Campaigns Not Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Integrations

7shifts Supported
Aireus Not Supported
BetterCommerce Supported
BlueVenn Supported
COGS-Well Supported
Cuboh Supported
Flipdish Supported
Focus POS Not Supported
Heyday AI Not Supported
LINGA Cloud Kitchen Supported
LINGA KDS Supported
Olo Supported
Silverware Supported
Uptix Supported
Veloce Not Supported
Volanté POS Not Supported
eStar Supported
me&u Supported
tradeit Supported

Integrations

7shifts Not Supported
Aireus Supported
BetterCommerce Not Supported
BlueVenn Not Supported
COGS-Well Not Supported
Cuboh Not Supported
Flipdish Not Supported
Focus POS Supported
Heyday AI Supported
LINGA Cloud Kitchen Not Supported
LINGA KDS Not Supported
Olo Not Supported
Silverware Not Supported
Uptix Not Supported
Veloce Supported
Volanté POS Supported
eStar Not Supported
me&u Not Supported
tradeit Not Supported
Claim Givex and update features and information
Claim Givex and update features and information
Claim Paystone Loyalty and update features and information
Claim Paystone Loyalty and update features and information