WebFirst

WebFirst

RTI Software
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About

In an emergency, seconds count. GeoSafe Mobile provides easy-to-use GPS tracking and CAD integration for police, fire, and EMS. Quickly access and communicate critical data to units out in the field. Increase your fleet's effectiveness with access to GPS (AVL) and live updating 911-call information from the field. From patrol to command centers, simplify your daily activities, large scale events, and incident management. Reduce response times and improve officer safety by sharing data between different CAD systems. Heighten your situational awareness by seamlessly coordinating multi-agency responses for mutual aid. Empower first-responders with integrated mapping layers including: hydrants, storm shelters, cameras, and pre-incident plans. Mark yourself enroute or on scene to a call with a single tap. Your status is automatically updated in CAD.

About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Communities searching for a Law Enforcement solution

Audience

Companies searching for a solution to facilitate communication

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GeoSafe
Founded: 2008
United States
www.geosafe.com

Company Information

RTI Software
www.rti-software.com/webfirst.html

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Categories

Categories

EMS Features

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
Electronic Signature
EMS Service Roles Time Clock
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department Features

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Law Enforcement Features

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

No info available.

Integrations

No info available.
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Claim GeoSafe and update features and information
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