GenieTracker

GenieTracker

Geniesys
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About

GenieTracker™ is an enterprise-class, comprehensive, intuitive and easy to use web-based bug/defect tracking and quality management solution. Software is built using modern Internet, and database technologies for maximum performance and reliability. Software is compatible with all major browsers available on the market today and we maintain backward compatibility with previous versions. The system includes many features that allow users to report and track problem incidents very efficient. As your bug database grows and there are hundreds or even thousands of issues, things can still be found quickly and, in many cases, all important information is accessible right from your Home page. The system also includes a number of statistical reports that enable managers to get instant status for a project or product as well as monitor entire development process. Each report explains how to interpret the information being displayed.

About

Communicate with your users directly and build better software by discovering their everyday pain points. Fix bugs 10x faster than competitors. Let users pinpoint exactly where it happened. Replay bugs exactly as they happened. See things through the eyes of your users. Let users know they have been heard. Build trust and relationships with your users. User feedback surveys. Get user insights based on targeted surveys directly integrated in your app or website. Integrate easily in minutes on mobile and web apps. Manage, track and assign all in one place. If screenshots and video replays were not enough, users can draw and select exactly where the bug is. Fully automate your workflow by integrating Gleap with all your favorite platforms including Zapier. Let your users know they are appreciated when they are the first to notice things aren’t quite right. Increase your productivity by 40% with detailed bug reports. Gone are the days of trading emails with your users.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

IT teams looking for a Bug Tracking system

Audience

Companies seeking a bug reporting and customer feedback tool for their websites and apps

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Geniesys
Founded: 2003
United States
www.geniesys.net

Company Information

Gleap
gleap.io

Alternatives

TM4J

TM4J

SmartBear

Alternatives

Categories

Bug Tracking Supported
Quality Management Supported

Categories

Bug Tracking Supported
Customer Feedback Supported

Bug Tracking Features

Backlog Management Not Supported
Filtering Supported
Issue Tracking Not Supported
Release Management Not Supported
Task Management Not Supported
Ticket Management Supported
Workflow Management Supported

Quality Management Features

Audit Management Not Supported
Complaint Management Supported
Compliance Management Not Supported
Corrective and Preventive Actions (CAPA) Supported
Defect Tracking Supported
Document Control Supported
Equipment Management Supported
ISO Standards Management Not Supported
Maintenance Management Not Supported
Risk Management Not Supported
Supplier Quality Control Not Supported
Training Management Not Supported

Integrations

Asana Not Supported
ClickUp Not Supported
GitHub Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Jira Not Supported
Microsoft Teams Not Supported
Notion Not Supported
Slack Not Supported
Stackreaction Not Supported
Trello Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Asana Supported
ClickUp Supported
GitHub Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Supported
Microsoft Teams Supported
Notion Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zapier Supported
Zendesk Supported
Claim GenieTracker and update features and information
Claim GenieTracker and update features and information
Claim Gleap and update features and information
Claim Gleap and update features and information