GeniePlusLucidea
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Related Products
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About
GeniePlus is for special librarians who are increasingly asked to deliver more with less. It enables agile libraries to overcome information discovery and delivery challenges. By combining Inmagic Genie’s flexible usability and our powerful LucideaCore KM technology platform, GeniePlus helps you tackle your growing information discovery and delivery challenges with less effort. Optimize your library workflow and services with features that enable staff to be more accurate and effective. Information managers can quickly and easily create new knowledge repositories with custom metadata structures and unique workflows, and publish data via secure, client-configured web portals. This allows you to build, design and launch an OPAC or portal that is a precise fit for your organization’s needs. Capture, organize and share your critical knowledge, no matter what form it takes. GeniePlus offers comprehensive collection management tools that make it easy to manage books, images, videos, etc.
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About
Improve productivity and customer satisfaction with the world's most advanced auto-complete solution. Over 95% of customer service responses include repetitive elements. Intelligent sentence completions predict the repetition. So you can spend less time on repetitive typing and more providing excellent service. Improve productivity and quality with sentence completions. With less time spent on writing, customer queries get responses faster. This gives more time both to your customers and to your service team. A uniform tone of voice is crucial for a brand. TypeGenie's recommended wordings encourage a consistent style across the support team. Completions are highly relevant and personalized because they are based on your past tickets. Completions are created using cutting-edge artificial intelligence (called deep learning) with a self-learning capability. The more your team uses TypeGenie, the better the suggestions get.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Museums, libraries and organizations looking for a software solution to automate, optimize and manage their library and data
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Audience
Companies and businesses requiring an auto-complete solution to fast-forward their customer service
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$199 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLucidea
Founded: 2013
United States
lucidea.com/genieplus/
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Company InformationTypeGenie
Founded: 2015
United Kingdom
www.typegenie.net
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Categories |
Categories |
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Integrations
Freshdesk
Not Supported
Intercom
Not Supported
Microsoft 365
Supported
Microsoft Dynamics 365
Not Supported
Microsoft Word
Supported
Salesforce
Not Supported
Zendesk
Not Supported
Zendesk Chat
Not Supported
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Integrations
Freshdesk
Supported
Intercom
Supported
Microsoft 365
Not Supported
Microsoft Dynamics 365
Supported
Microsoft Word
Not Supported
Salesforce
Supported
Zendesk
Supported
Zendesk Chat
Supported
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