GenOSDareData
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Knovvu AnalyticsSestek
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About
GenOS deploys, governs, and improves AI across enterprise production workflows. Three surfaces on one governed platform: Assistant (internal AI workspace for employees), Service (customer-facing AI on any channel), Supervisor (document processing and workflow automation with human-in-the-loop).
Platform governance: SSO, granular RBAC at the agent level, full audit trails on every action, usage analytics, automated evaluation pipelines. Multi-LLM routing across OpenAI, Anthropic, Google, and open-source - best model per task, no vendor lock-in. Deploy cloud-hosted, BYOC (AWS, Azure, GCP), or on-premise. Every deployment led by a named engineer who builds, integrates, and stays engaged for continuous improvement.
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About
Analyze all customer conversations, at every customer channel. Benefit from 100% fresh and authentic data to help you improve your experiences. Using statistical comparison tools, granular differences between top-performing agents and others can be identified instantly. Script adherence, acoustic indicators, and sentimental features can be monitored automatically. So that supervisors can have full visibility of agent performance for objective feedback. Knovvu Analytics presents real-time sentiment analysis, real-time notifications to supervisors, and real-time triggers for API actions. Knovvu Analytics collects 100% of customer interaction data at customer service channels and converts it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with advanced quality management tools, Knovvu Analytics enables supervisors to objectively score and maximize agent performance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprise organizations
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Audience
Agents and businesses seeking a solution to analyze all customer conversations and improve their experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDareData
Founded: 2019
Portugal
www.daredata.ai
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Company InformationSestek
United Kingdom
www.sestek.com/conversation-analytics-knovvu
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Integrations
No info available.
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Integrations
No info available.
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