Shopmonkey

Shopmonkey

2.0 out of 5 stars
GaragePlug Shopmonkey

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GaragePlug:

About

GaragePlug is a next-gen auto repair shop software equipped with most powerful features to streamline auto repair shop operations and business growth. It comes with a FREE Trial, No lock-in contracts or commitments. It has modules such as job-cards with digital signatures, inventory control, barcode/VIN scanning, service feedback, reminders, appointments and many more.
Shopmonkey:

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.
GaragePlug:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Shopmonkey:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GaragePlug:

Audience

Garage Owners all over the world
Shopmonkey:

Audience

Anyone looking for an Auto Repair Shop workflow management solution
GaragePlug:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Shopmonkey:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
GaragePlug:

API

Offers API Not Supported
Shopmonkey:

API

Offers API Not Supported
GaragePlug:

Screenshots and Videos

Shopmonkey:

Screenshots and Videos

GaragePlug:

Pricing

$99/month
Contact GaragePlug
Free Version Supported
Free Trial Supported
Shopmonkey:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
GaragePlug:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Shopmonkey:

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5
Shopmonkey:

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.
GaragePlug:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Shopmonkey:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
GaragePlug:

Company Information

GaragePlug
Founded: 2017
United States
garageplug.com
Shopmonkey:

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io
GaragePlug:

Alternatives

BayNerve

BayNerve

Gearbox Technologies LLC
Shopmonkey:

Alternatives

KUKUI

KUKUI

Kukui
4.8 out of 5 stars
GaragePlug:
Shopmonkey:
Fullbay

Fullbay

3.7 out of 5 stars
GaragePlug:
Shopmonkey:
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
GaragePlug:
Shopmonkey:
GaragePlug:
Shopmonkey:
GaragePlug:

Categories

Shopmonkey:

Categories

GaragePlug:

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported
Shopmonkey:

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported
GaragePlug:

Integrations

QuickBooks Online Supported
Edge Not Supported
Epicor Integrated Service Estimator Not Supported
Merrows Not Supported
PartsTech Not Supported
QuickBooks Online Advanced Not Supported
Treadstock Not Supported
Shopmonkey:

Integrations

QuickBooks Online Supported
Edge Supported
Epicor Integrated Service Estimator Supported
Merrows Supported
PartsTech Supported
QuickBooks Online Advanced Supported
Treadstock Supported
GaragePlug:
Claim GaragePlug and update features and information
Claim GaragePlug and update features and information
Shopmonkey:
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information