GarageBox vs. HITS Comparison


GarageBox	HITS Andreoli & Associates	+	+
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About GarageBox is an all-in-one Auto Repair Garage Management Software Built for Every Repair & Service Shops to streamline operations, enhance customer experience, and boost profitability of all sizes. Whether you run a small independent garage, a multi-location service chain, or a dealership service department, GarageBox adapts to meet your unique needs. With features tailored to optimize workflow, enhance customer experiences, and improve financial management, GarageBox is the solution for modern auto repair businesses looking to increase efficiency and profitability. GarageBox includes tools for appointment scheduling, digital vehicle inspection (DVI), estimate authorization, membership management, and service reminders to keep customers engaged. Advanced inventory management and automated procurement simplify stock control. Financial tools like a customizable chart of accounts (ledgers) and financial reporting ensure your business stays financially organized. Seamless third-party in	About HITS is a robust cloud-based auto and tire software solution developed by Andreoli & Associates. Designed specifically for independent tire and auto service professionals, HITS provides appointment scheduling, inventory management, accounting, and labor management. The solution features three modules: HITS BPOS ( point of sale auto and tire software), HITS TireLink (add-on package for tire wholesale e-commerce), and HITS ServiceCAT (addon package for parts and labor quotes).
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Individual Auto Repair Shops, Multi-location Auto Repair Shops, Fleet Owners and Maintenance Providers, and Auto Dealerships	Audience Used by independent auto repair shops, tire wholesalers, and tire dealers.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Support team is located in the US, they are very responsive and knowledgeable. They return my calls/emails within an hour, sometimes within 5 minutes. Some of them have also worked in shops like mine so they understand what I am dealing with on a daily basis. They do NOT require a contract just a simple monthly subscription. They have an open AP which allows me to integrate with 3rd party vendors. They were able to convert all of my data from my previous system. Key Features I’m Using Daily: Centralized Customer & Vehicle History allows me to instantly access complete service records including declined work and services coming due which helps me personalize and streamline customer service. Appointment Scheduler & Bay Management keeps my shop running smoothly with better control of scheduling and workflow. Accurate Inventory Management provides REAL TIME stock tracking which means fewer mistakes and better inventory planning. Specific Tire vs. Wheel Lookups makes it easy to find exactly what I am searching for very quickly. Integrated Tire Ordering allows me to connect directly to my tire suppliers such as ATD, NTW, MST, TDGA, TireHub, USAF, and more. I can see their inventory in REAL TIME and place orders right in the POS. Service Packages or Canned Jobs allows me to have preloaded service templates for quick quotes and repairs. ServiceCAT® integrates with my parts suppliers in REAL TIME, has labor times which allows me to provide accurate estimates. LubeCAT instantly returns oil specs and capacities allowing me to provide fast, accurate oil changes. Texting & Emailing allows me to send updates, work approvals, and appointment reminders right from the system — keeps customers in the loop and increasing satisfaction. Reporting & Analytics allow me to generate detailed reports on anything and everything. Cons I wish I would have found them sooner! I could have avoided the headaches and frustrations with my previous system.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information GarageBox Founded: 2018 India www.garagebox.io	Company Information Andreoli & Associates Founded: 1985 United States www.hitstiresoftware.com
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Categories Auto Body Supported Auto Repair Supported Auto Repair Shop Management Supported	Categories Auto Repair Supported Auto Repair Shop Management Supported
Auto Repair Features Billing & Invoicing Supported CRM Supported Digital Vehicle Inspections (DVI) Supported Inventory Management Supported Labor Rates Supported Maintenance Scheduling Supported Parts Management Supported Quotes / Estimates Supported Service History Supported Vehicle Tracking Supported VIN Lookup Supported Work Order Management Supported Show More Features Auto Body Features Accounting Management Supported Billing & Invoicing Supported Customer Database Supported Inventory Control Supported Labor Rates Supported Maintenance Scheduling Supported Parts Management Supported Payroll Management Supported Quotes / Estimates Supported Scheduling Supported Service History Supported Vehicle Tracking Supported VIN Decoder Supported Work Order Management Supported	Auto Repair Features Billing & Invoicing Supported CRM Supported Digital Vehicle Inspections (DVI) Not Supported Inventory Management Supported Labor Rates Supported Maintenance Scheduling Supported Parts Management Supported Quotes / Estimates Supported Service History Supported Vehicle Tracking Supported VIN Lookup Supported Work Order Management Supported
Integrations Gmail Supported Interakt Supported Microsoft Outlook Supported Steer Not Supported Zoho Books Supported View All 4 Integrations	Integrations Gmail Not Supported Interakt Not Supported Microsoft Outlook Not Supported Steer Supported Zoho Books Not Supported View All 1 Integration
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