Shop Methods

Shop Methods

MCi Methods
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About

Garage360 is a cloud-based auto repair shop management software designed to modernize and streamline operations for independent auto repair shops, garages, and service centers. The platform helps shop owners and technicians manage every aspect of their business from one intuitive dashboard—covering appointments, service tickets, invoicing, inventory, customer communication, and advanced reporting. Built with scalability and ease of use in mind, Garage360 empowers small and mid-sized automotive repair shops to operate with the same efficiency and professionalism as large dealership networks. Its modular design allows workshops to adopt the features they need—such as digital vehicle inspections, canned jobs, labor tracking, and integrated payments—while keeping the system lightweight and fast. Garage360 integrates seamlessly with leading automotive data providers, diagnostic tools, and parts suppliers, ensuring that technicians have OEM-level repair procedures, accurate labor times

About

Shop Methods is a modern cloud based shop management system. It streamlines the flow of information from your shop to your customers and employees. Increase productivity while keeping your customers happy. Boost your efficiency with simplified estimate and invoice creation, work anywhere with our cloud apps, text-2-pay for customer payment from their phone, integration with Quick Books, PayPal, Payment Processors, Labor times, Part Vendors, and many more! Give us a call!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Auto repair shop, mechanics, automotive

Audience

auto repair

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/month
Free Version Not Supported
Free Trial Supported

Pricing

$89.00/month
For base configuration at one site for 5 users
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • User-friendly interface and easy navigation All-in-one management for jobs, customers, inventory, and accounting Saves time and reduces manual errors Strong reporting and workflow tracking Responsive and helpful support team
  • Streamlined Workflow: Helps garages handle appointments, repairs, and billing all in one place. Clear Visibility: The dashboard gives a complete view of ongoing and upcoming tasks, which keeps operations organized. Customer Engagement: Built-in reminders and service history improve client satisfaction and loyalty. Reliable Updates: The system is regularly improved with new features and fixes.

Cons

  • Some features may require a learning curve for new users Limited customization options in certain areas Occasional performance improvements could enhance the experience
  • Limited Language Options: Adding more languages would make it easier for international users. Design Consistency: Some areas could benefit from a more modern interface. Feature Depth: Advanced businesses may want more detailed analytics and automation.

Pros & Cons from Real Users

Pros

  • This software is great for shop owners and their customers. Easy, intuitive, lightweight, web based, and all the transactional data you’ll need to monitor your trends. -Customer portal allows customers to pay in a variety of ways on the web, and allows them to look at all service history. -Shop portal allows for streamlined work distribution -Parts portal can integrate to several softwares -Payment to account time is less than 3 days. -Amazing Customer Support with fast resolution times

Cons

  • I think the interface could be spiced up visually, and I would like a little more control over the data that goes in and what I can delete - as well as some general formatting options to reflect alternate data management systems.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Garage360
Founded: 2024
United States
garage360.io

Company Information

MCi Methods
Founded: 1998
United States
www.mcimethods.com

Alternatives

Alternatives

GarageAdministrator

GarageAdministrator

Atlas Data Systems
Omnique

Omnique

Circle Industries & Technologies

Categories

Auto Body Supported
Auto Repair Supported
Automotive CRM Supported
Heavy-Duty Repair Supported

Categories

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
Authorize.Net Not Supported
Epicor Kinetic Not Supported
PayPal Not Supported
Twilio Supported

Integrations

QuickBooks Online Supported
Authorize.Net Supported
Epicor Kinetic Supported
PayPal Supported
Twilio Not Supported
Claim Garage360 and update features and information
Claim Garage360 and update features and information
Claim Shop Methods and update features and information
Claim Shop Methods and update features and information