Zurmo

Zurmo

EspoCRM
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About

*Shopify recently featured Gameball in Staff Picks* Gameball is a growth marketing platform that uses gamification to offer intelligent and customizable loyalty and rewards programs, behavior-based notifications, and referral management system, all within a single gamified experience. With Gameball, online businesses can offer super personalized and engaging experiences to their customers, turning one-timers into retained and loyal customers. Gameball is supported on Shopify, WooCommerce, and through our website. Our customer support team is available to answer all your questions and help you through the entire on-boarding process.

About

Let’s face it, although CRM offers a lot of tools to boost your business, most users don’t like it. In fact, they find adopting and using a CRM system tedious and frustrating for a number of reasons – a long learning curve, endless data entry, poor user experience, etc. Therefore, many CRMs fail just shortly after their installation. In the context of such “tensed relationships”, the following question arises – how to befriend your team and the CRM system? One of the solutions is to implement a social and gamified CRM solution. With these strategies incorporated into the CRM, users tend to adopt the software more smoothly, have a more enjoyable experience of doing routine operations, and, in general, become more productive throughout the work hours. Zurmo, an open-source CRM solution, was among the first to adopt a trend for software gamification. The platform interlaces gamification tactics with salesforce automation functionality.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants looking for a retention management platform

Audience

Companies searching for a customer relationship management system solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$8 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 3.5 / 5
features 3.5 / 5
design 4.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!
  • I like using Zurmo for business, as it is a great platform that provides every assessment to every kind of dealing scales with a user friendly border. Its features of Salesforce mechanism, as well as marketing mechanization, assists and guarantees my business to attain higher success and follow the sales of my business too!

Cons

  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.
  • One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Gameball
gameball.co

Company Information

EspoCRM
Founded: 2010
www.espocrm.com/open-source/zurmo/

Alternatives

Alternatives

Flycart

Flycart

Cartrabbit
UpSkillo

UpSkillo

Opcito
Gamifics365

Gamifics365

Inogic Tech
CartGoals

CartGoals

larsen.studio
Flyy

Flyy

FlyyX Technologies

Categories

eCommerce Supported
Shopping Cart Supported

Categories

CRM Supported

Shopping Cart Features

Abandoned Cart Saver Supported
Catalog Management Supported
Credit Card Processing Supported
Discount / Coupon Management Supported
Inventory Control Supported
Product Configurator Supported
Product Ratings / Reviews Supported
Refund Management Supported
Returns Management Supported
Shipping Management Supported
Tax Management Not Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Integrations

ActiveCampaign Supported
Activepieces Supported
Builder.io Supported
Drip Supported
ElectroNeek Supported
Gmail Not Supported
Google Analytics Not Supported
Google Workspace Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
InterServer Not Supported
Judge.me Supported
Microsoft Outlook Not Supported
Omnisend Supported
Shopify Supported
Stackreaction Supported

Integrations

ActiveCampaign Not Supported
Activepieces Not Supported
Builder.io Not Supported
Drip Not Supported
ElectroNeek Not Supported
Gmail Supported
Google Analytics Supported
Google Workspace Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
InterServer Supported
Judge.me Not Supported
Microsoft Outlook Supported
Omnisend Not Supported
Shopify Not Supported
Stackreaction Not Supported
Claim Gameball and update features and information
Claim Gameball and update features and information
Claim Zurmo and update features and information
Claim Zurmo and update features and information