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About

Setup your chatbot to interact with users just like any agent would. Create, test, and run your no-code Chatbot. Set a standard with the quality of customer support, engagement, and interaction. Create advanced customer segments through tagging/labeling of contacts via Gallabox tool to broadcast customer-specific services and products. Collaborate with team members, assign, @mention, and label contacts. Agents can take ownership and view customer history to build better relationships. Easily integrate with your existing CRM databases, eCommerce stores, payment & logistic partners. We at Gallabox help lead your business’s customer service journey through all key touchpoints. Engage your customers with 24/7 Chatbot support. Reduce recurring messages, your bot can handle no-brainer responses. Let your support staff focus on priority-based conversations. Don’t let your users search for queries on your website, boost real-time responses by letting your bot answer frequently asked questions.

About

WaAPI is an enterprise-grade API that allows developers to easily send and receive messages, and manage chats, groups, and channels within their applications. It supports quick integration across multiple programming languages and frameworks, including JavaScript, PHP, Python, and many more. WaAPI offers a pay-per-instance pricing model with no hidden fees and a 3-day free trial requiring no credit card. The API simplifies messaging by enabling features like real-time notifications, automated customer support, and intelligent chatbot creation. It provides SDKs and integrations for popular platforms to speed up development. Trusted by over 5,000 developers worldwide, WaAPI is designed to be the simplest, fastest way to add messaging functionality to any app.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies requiring a no-code workspace solution to scale their business and increase profits

Audience

Developers and software teams seeking a scalable, easy-to-integrate messaging API to add chat, notifications, and automation features to their applications

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$40 per month
Billed annually
Free Version Supported
Free Trial Not Supported

Pricing

€6 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.4 / 5
ease 3.8 / 5
features 3.7 / 5
design 3.4 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Maybe the UI looks okay — it's clean and modern at first glance, and the dashboard seems user-friendly. But that’s about it. There’s nothing functional beyond the design. It gives a false impression of a working product.
  • Absolutely terrible – constant crashes, zero support, and not a single benefit. Total waste of money!
  • Simple API to integrate to SAAS products. It is the most flexible way to let the users of your app use a WhatsApp integration since it works similar to WhatsApp web.
  • It offers most of the features I need. It used to be more stable in the beginning but it seems things are falling apart these days.
  • Easy to use and cheap pricing. features include all we need and webhook integration works great for us.

Cons

  • No response after payment, support ignores emails, zero reliability.
  • Avoid this platform at all costs! It’s extremely unstable and crashes frequently, making it nearly impossible to use reliably. On top of that, customer support is practically non-existent — you’re left completely on your own. Subscribing to this service was a big mistake, and I wouldn’t recommend it to anyone.
  • I would like to have faster response from support. It usually takes 1 or 2 business days.
  • - Not stable, instances go down from time to time - Technical support is awful, they take ages to respond (when they do!) - It lacks the newest features and it seems there's no effort to release any soon
  • UI could be a little bit better and documentation, while covering everything, should get more details.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Gallabox
India
gallabox.com

Company Information

WaAPI
Founded: 2019
Switzerland
waapi.app/

Alternatives

Alternatives

Chakra Chat

Chakra Chat

ChakraHQ
Hippo

Hippo

JungleWorks

Categories

Categories

WhatsApp Marketing Supported

Integrations

WhatsApp Supported
Abundantly Not Supported
Bigin by Zoho CRM Supported
Bikayi Supported
Corefactors AI CRM Supported
Facebook Ads Supported
Google Sheets Supported
Highrise ERP Not Supported
HubSpot CRM Supported
KONDESK Supported
Kylas Supported
Meta Ads Supported
PetAladdin Not Supported
Razorpay Supported
Shiprocket Supported
Shopify Supported
StoreHippo Supported
WooCommerce Supported
Xitoring Not Supported
monday AI work platform Supported

Integrations

WhatsApp Supported
Abundantly Supported
Bigin by Zoho CRM Not Supported
Bikayi Not Supported
Corefactors AI CRM Not Supported
Facebook Ads Not Supported
Google Sheets Not Supported
Highrise ERP Supported
HubSpot CRM Not Supported
KONDESK Not Supported
Kylas Not Supported
Meta Ads Not Supported
PetAladdin Supported
Razorpay Not Supported
Shiprocket Not Supported
Shopify Not Supported
StoreHippo Not Supported
WooCommerce Not Supported
Xitoring Supported
monday AI work platform Not Supported
Claim Gallabox and update features and information
Claim Gallabox and update features and information
Claim WaAPI and update features and information
Claim WaAPI and update features and information