Modulate Velma

Modulate Velma

Modulate
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About

GPT-Realtime-2.1 is OpenAI’s reasoning model with tool use for low-latency voice agents and complex speech-to-speech workflows. It updates GPT-Realtime-2 with improved alphanumeric recognition, silence and noise handling, and interruption behavior, helping applications understand spoken code, manage imperfect audio, and respond more naturally when users pause or talk over the agent. Developers can configure reasoning effort to balance deeper thinking against latency and output usage, while strong instruction following helps the model stay aligned with a defined role, tone, and workflow. It accepts and produces both audio and text, can take images as input, and supports function calling so an agent can retrieve information or perform actions during a conversation. The model has a 128,000-token context window, supports up to 32,000 output tokens, and includes reasoning-token support for extended interactions.

About

Velma is a voice-native AI model developed by Modulate as part of a broader voice intelligence platform, designed to understand conversations directly from audio rather than relying on text transcripts. Unlike traditional systems that convert speech into text and analyze it with language models, Velma uses an Ensemble Listening Model (ELM), a specialized architecture that processes multiple dimensions of voice simultaneously, including tone, emotion, pacing, intent, and behavioral signals. This allows it to capture the full meaning of a conversation, not just the words spoken, recognizing nuances such as stress, deception, sarcasm, or escalation in real time. It operates by combining hundreds of specialized detectors, each focused on specific aspects of speech like emotional state, inappropriate conduct, or synthetic voice indicators, and then fusing those signals into higher-level insights about what is happening in a conversation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developers, AI agent builders, voice AI teams, contact center platforms, customer support teams, product teams, enterprise automation teams, and conversational AI companies that need realtime speech-to-speech interactions, audio input and output, function calling, tool use, configurable reasoning, image input, long-context voice workflows, transcription, translation, and interactive AI assistants

Audience

Enterprise operations and trust & safety teams that need real-time voice intelligence to monitor conversations, detect risk, and enforce compliance across human and AI interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.40 per cached input
Free Version
Free Trial

Pricing

$0.25 per hour
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OpenAI
Founded: 2015
United States
developers.openai.com/api/docs/models/gpt-realtime-2.1

Company Information

Modulate
Founded: 2019
United States
www.modulate.ai/velma

Alternatives

Alternatives

Categories

Categories

Integrations

Five9
GENESYS
Microsoft Teams
OpenAI
Slack
Zendesk
Zoom
gpt-realtime

Integrations

Five9
GENESYS
Microsoft Teams
OpenAI
Slack
Zendesk
Zoom
gpt-realtime
Claim GPT-Realtime-2.1 and update features and information
Claim GPT-Realtime-2.1 and update features and information
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Claim Modulate Velma and update features and information