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About

GPT-Realtime-2.1 is OpenAI’s reasoning model with tool use for low-latency voice agents and complex speech-to-speech workflows. It updates GPT-Realtime-2 with improved alphanumeric recognition, silence and noise handling, and interruption behavior, helping applications understand spoken code, manage imperfect audio, and respond more naturally when users pause or talk over the agent. Developers can configure reasoning effort to balance deeper thinking against latency and output usage, while strong instruction following helps the model stay aligned with a defined role, tone, and workflow. It accepts and produces both audio and text, can take images as input, and supports function calling so an agent can retrieve information or perform actions during a conversation. The model has a 128,000-token context window, supports up to 32,000 output tokens, and includes reasoning-token support for extended interactions.

About

Built for contact center agents, Hecttor transforms messy, emotional, and fast-paced customer speech into clear, understandable conversations — instantly and without disrupting workflows. Core Capabilities: - Real-Time Speech Speed Adjustment - Voice Boost and Audio Enhancement - Natural and Transparent Output - On-Device, Low-Latency Processing: All operations happen directly on the agent’s machine — ensuring real-time performance, zero cloud dependency, and maximum security. - Seamless Integration: Works with existing telephony and CRM platforms. No new hardware. No changes to agent workflows.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developers, AI agent builders, voice AI teams, contact center platforms, customer support teams, product teams, enterprise automation teams, and conversational AI companies that need realtime speech-to-speech interactions, audio input and output, function calling, tool use, configurable reasoning, image input, long-context voice workflows, transcription, translation, and interactive AI assistants

Audience

BPO call center, small, medium, and large contact centers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$0.40 per cached input
Free Version
Free Trial

Pricing

$10/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OpenAI
Founded: 2015
United States
developers.openai.com/api/docs/models/gpt-realtime-2.1

Company Information

Hecttor
Founded: 2024
United States
hecttor.ai/

Alternatives

Alternatives

Categories

Categories

Integrations

OpenAI
gpt-realtime

Integrations

OpenAI
gpt-realtime
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