Tia

Tia

TIA Reviews Pte. Ltd.
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About

Best Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Use our free local geo grid - and monitor your competitors progress and ranking. Free two week testing & unbeatable pricing!

About

Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi Location Businesses, SEO / SEA agencies and marketing freelancers

Audience

E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4 per listing per month
Pay per location per month - always full functionalities - content, reputation and AI integrations. Only citation are an optional extra.
Free Version Not Supported
Free Trial Supported

Pricing

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • GMBapi.com is my favorite tool for managing multiple location's posting tasks with efficiency and monitoring overall health of Google Business Profiles. Price value ratio is very positive. The Review and Reputation management are superb. Posting can be scheduled as needed.
  • - Price quality ration - UX simplicity - Supreme service - Amazing performance management - Keyword data - A/B testing

Cons

  • I have not found anything I do not like yet. Very user friendly interface.
  • - limited citation options - this tool offers limited options

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GMBapi.com
Founded: 2020
Netherlands
gmbapi.com

Company Information

TIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com

Alternatives

Alternatives

Zyene Reviews

Zyene Reviews

Zyene, Inc.

Categories

Brand Management Supported
GIS Supported
Local SEO Supported
Marketing Planning Supported
Review Management Supported
SaaS Management Supported
Store Locator Supported

Categories

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Not Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Supported

Marketing Analytics Features

A/B Testing Supported
Campaign Management Not Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Not Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

SaaS Management Features

License Management Not Supported
Onboarding Supported
Renewal Management Not Supported
SaaS Operations Management Not Supported
Shadow IT Detection Not Supported
Spend Management Not Supported
Subscription Management Supported
Usage Tracking / Analytics Supported
Vendor Management Not Supported

Integrations

Bing Maps Supported
ChatGPT Supported
Facebook Supported
Google Business Profile Supported
Google Maps Supported
Google Voice Supported
HERE Supported
Instagram Supported
Lazada Not Supported
OpenAI Supported
Shopee Not Supported
TikTok Shop Not Supported
Tripadvisor Supported
Waze Supported
Yelp Supported

Integrations

Bing Maps Not Supported
ChatGPT Not Supported
Facebook Not Supported
Google Business Profile Not Supported
Google Maps Not Supported
Google Voice Not Supported
HERE Not Supported
Instagram Not Supported
Lazada Supported
OpenAI Not Supported
Shopee Supported
TikTok Shop Supported
Tripadvisor Not Supported
Waze Not Supported
Yelp Not Supported
Claim GMBapi.com and update features and information
Claim GMBapi.com and update features and information
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