G2 vs. TargetBay Comparison


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About G2 (formerly G2 Crowd, also known as G2.com) is a platform that provides user-generated reviews and comparisons for software and services across various categories, including CRM, marketing, and project management. It enables users to explore product ratings, compare options, and gain insights based on feedback from verified users. G2 also offers reports, such as the Grid® Reports, to highlight trends and performance in different software markets. Designed to assist businesses and professionals in evaluating technology solutions, G2 serves as a resource for making informed decisions about software and services.	About Send automated email campaigns that are highly targeted. Use email templates, schedule, and track your email campaigns with ease! Collect more user-generated reviews and make them work. Gain insights from your shoppers right away. Raise brand awareness & recapture those lost shoppers. Bring them back with reviews and user-generated content. Collect email performance data, A/B test emails, send personalized emails, keep email health and increase customer engagement every step of the way! With the autoresponder series, set pre-written recipes to automatically send email campaigns to cover each stage of the customer journey. Engage customers from the moment they make a purchase and increase retention and repeat sales.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience People and businesses that want to evaluate technology products like software and services or businesses that want to generate leads for their software or service	Audience eCommerce retailers
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing $49.00/month/user Free Version Supported Free Trial Supported
Reviews/Ratings Overall 2.8 / 5 ease 3.4 / 5 features 3.1 / 5 design 2.9 / 5 support 2.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros There are none that I can figure out. The free version, where you could get better value than investing a bomb as an SMB and dealing with their pathetic service. I use G2, along with SourceForge, to obtain qualify recommendations for software selections I need to make for my business. G2 is super helpful for this purpose. I have done 3 reviews on total for surveys for G2 that market to give honest feedback and proof with photos of your account and how you’ve used a certain app or company’s product for years. I have done everything honestly and submitted everything wasting about 10-15 per survey NOT INCLUDING ALSO THE AFTER CUSTOMER REVIEW SURVEY FOR ANOTHER FEW MINUTES to only be told later they will not give the gift card. It has detailed reviews of many softwares and helps users in determining which would best fit their needs. Cons I can't login/setup account because their validation process doesn't take into account time delays due to email spam filters Zero value add, zero customer experience. Didn't meet their SLAs and didn't bother to compensate for lost time and money of the customer. The technology with G2 is more flashy than SourceForge, but it leads to more bugs and less reliability than SourceForge. Everything is lies and deceit with this company. No gift card is provide do have tried this a few times over a course of two years once in a while submitting survey reviews and patiently waiting for my gift card. I only review honest company products I used for a year or two and how it’s implemented in my business work or in school during college and none ever gets a gift card after saying it will. This customer service you contact afterwards to help on contact us just ignores you after they ask you to complain I have two proof of these emails from tech customer support that NEVER HELPS! 5 people I know at work also told me G2 is a scam and they’ve never got gift cards after the reviews! They need to be shut down The site is not very user friendly, and the reviews are very selective
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information G2.com Founded: 2012 United States g2.com	Company Information TargetBay Founded: 2016 Georgia www.targetbay.com
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Categories Review Management Supported	Categories eCommerce Marketing Supported Email Personalization Supported Review Management Supported User-Generated Content (UGC) Supported
Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Not Supported Social Sharing Supported White Label Not Supported
Integrations AdRoll Not Supported AppMarket Supported Cloutly Supported IndustryLens Supported Intentomatic Supported JustReview Supported Koala Supported Lootly Not Supported Magento Not Supported PayBitoPro Supported Raylu Supported Retamo Supported Reviewshake Supported Scoro Supported Senja Supported Shift4Shop Not Supported Supermetrics Supported Xoxoday Supported Show More Integrations View All 60 Integrations	Integrations AdRoll Supported AppMarket Not Supported Cloutly Not Supported IndustryLens Not Supported Intentomatic Not Supported JustReview Not Supported Koala Not Supported Lootly Supported Magento Supported PayBitoPro Not Supported Raylu Not Supported Retamo Not Supported Reviewshake Not Supported Scoro Not Supported Senja Not Supported Shift4Shop Supported Supermetrics Not Supported Xoxoday Not Supported Show More Integrations View All 14 Integrations
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