G-data

G-data

Genetsis g-commerce
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About

Turn your e-commerce and marketing data into actionable insights with our advanced, integrated, and multi-platform analytics SaaS Solution. G-data is a real-time, multi-platform integrated, advanced analytical SaaS solution for online businesses in China. We collect data from all e-Commerce and social media platforms, sCRM, market and competitors and we use our AI-powered business intelligence solution to offer live, dynamic, multiplatform data analysis, predictions, and recommendations. By letting you track your Performance across all your Platforms and analyze your Competition instantly in Real-Time, G-Data helps you intelligently boost your Profitability. You can finally enjoy being in control of your Online Business!

About

Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing effectiveness, and optimize eCommerce performance. Leveraging advanced AI and machine learning, we transform e-comm, social and survey data into a unified Voice of Customer (VoC), with the highest level of accuracy and integrity, resulting in products that consumers love and appreciate.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small and medium-size brands doing business in China

Audience

Professionals in consumer insights, product development, eCommerce and marketing

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1,200/month/user
3 Plans proposed:

- Standard (1 User), starting at $1,200/month
- Team (up to 10 users), starting at $2,000/month
- Plus (10 users+), upon request
Free Version
Free Trial

Pricing

No information available.
Contact us for pricing details.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The real-time data feature makes reporting so much easier. Highly recommend if you wanna track easily the data of your ongoing campaigns! Also, support is always there to fix issues as soon as possible.

Cons

  • UI could be more attractive? Nitpicking but the team is very responsive for any request.

Pros & Cons from Real Users

Pros

  • As a consumer insight and business professional at a large CPG company, Revuze has been my go-to tool for sentiment analysis of our own products and competitive products. Because the platform has a deep level of granularity, it enables me to easily understand the reasons behind consumer sentiments quickly. But perhaps the top benefit is the customer service - all of my requests have been attended the same day.
  • Easily aggregates data into one centralized location. Has product level consumer feedback and trends vs. competition.
  • I like the dashboard and how it describes the items, how it rates and put sentiments beyond every subject.

Cons

  • Although I am comfortable with the platform now, there was an initial learning curve (it wasn't as intuitive and I had a hard time coming through actual reviews for verbatims). The recent update has helped. I would recommend offering more trainings or sharing how to use the new features or updates.
  • Select data only syncs once a month, this can cause delay with reporting out data.
  • Sometimes the AI does not understand the topics, for example when a word is used to much to describe a product or so, the AI gets it like a topic, when actually it is just the name of the product or so, making the study a little confusing.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Genetsis g-commerce
Founded: 2011
China
www.genetsisdata.com

Company Information

Revuze
Founded: 2013
Palo Alto, CA and Netanya, Israel
www.revuze.it

Alternatives

Alternatives

Reaktion

Reaktion

Reaktion.com Aps
Woopra

Woopra

Appier

Categories

Categories

Marketing Analytics Features

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Analytics Features

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Integrations

AliExpress
Alibaba Cloud
Allego
Amazon
Douyin
Kuaishou
PayPal
Paytm
Shopify
TikTok
Walmart
WeChat
Xiaohongshu
eBay

Integrations

AliExpress
Alibaba Cloud
Allego
Amazon
Douyin
Kuaishou
PayPal
Paytm
Shopify
TikTok
Walmart
WeChat
Xiaohongshu
eBay
Claim G-data and update features and information
Claim G-data and update features and information
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Claim Revuze and update features and information