G-data

G-data

Genetsis g-commerce
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About

Turn your e-commerce and marketing data into actionable insights with our advanced, integrated, and multi-platform analytics SaaS Solution. G-data is a real-time, multi-platform integrated, advanced analytical SaaS solution for online businesses in China. We collect data from all e-Commerce and social media platforms, sCRM, market and competitors and we use our AI-powered business intelligence solution to offer live, dynamic, multiplatform data analysis, predictions, and recommendations. By letting you track your Performance across all your Platforms and analyze your Competition instantly in Real-Time, G-Data helps you intelligently boost your Profitability. You can finally enjoy being in control of your Online Business!

About

Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing effectiveness, and optimize eCommerce performance. Leveraging advanced AI and machine learning, we transform e-comm, social and survey data into a unified Voice of Customer (VoC), with the highest level of accuracy and integrity, resulting in products that consumers love and appreciate.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium-size brands doing business in China

Audience

Professionals in consumer insights, product development, eCommerce and marketing

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1,200/month/user
3 Plans proposed:

- Standard (1 User), starting at $1,200/month
- Team (up to 10 users), starting at $2,000/month
- Plus (10 users+), upon request
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact us for pricing details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 3.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The real-time data feature makes reporting so much easier. Highly recommend if you wanna track easily the data of your ongoing campaigns! Also, support is always there to fix issues as soon as possible.

Cons

  • UI could be more attractive? Nitpicking but the team is very responsive for any request.

Pros & Cons from Real Users

Pros

  • As a consumer insight and business professional at a large CPG company, Revuze has been my go-to tool for sentiment analysis of our own products and competitive products. Because the platform has a deep level of granularity, it enables me to easily understand the reasons behind consumer sentiments quickly. But perhaps the top benefit is the customer service - all of my requests have been attended the same day.
  • Easily aggregates data into one centralized location. Has product level consumer feedback and trends vs. competition.
  • I like the dashboard and how it describes the items, how it rates and put sentiments beyond every subject.

Cons

  • Although I am comfortable with the platform now, there was an initial learning curve (it wasn't as intuitive and I had a hard time coming through actual reviews for verbatims). The recent update has helped. I would recommend offering more trainings or sharing how to use the new features or updates.
  • Select data only syncs once a month, this can cause delay with reporting out data.
  • Sometimes the AI does not understand the topics, for example when a word is used to much to describe a product or so, the AI gets it like a topic, when actually it is just the name of the product or so, making the study a little confusing.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Genetsis g-commerce
Founded: 2011
China
www.genetsisdata.com

Company Information

Revuze
Founded: 2013
Palo Alto, CA and Netanya, Israel
www.revuze.it

Alternatives

Alternatives

Reaktion

Reaktion

Reaktion.com Aps
Woopra

Woopra

Appier

Categories

Categories

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Not Supported
Channel Attribution Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Not Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Product Analytics Features

Attribution Supported
Automatic Data Capture Not Supported
Churn Reporting Not Supported
Customer Feedback Collection Supported
Customer Guidance Not Supported
Customer Journey Analytics Supported
Data Export Supported
Data History Retention Not Supported
Data Labeling Not Supported
Product Engagement Scoring Not Supported
Real-Time Data Analysis Supported
Touchpoint Analytics Not Supported
User Segmentation Supported

Integrations

AliExpress Supported
Alibaba Cloud Supported
Allego Supported
Amazon Supported
Douyin Supported
Kuaishou Supported
PayPal Supported
Paytm Supported
Shopify Supported
TikTok Supported
Walmart Supported
WeChat Supported
Xiaohongshu Supported
eBay Supported

Integrations

AliExpress Not Supported
Alibaba Cloud Not Supported
Allego Not Supported
Amazon Not Supported
Douyin Not Supported
Kuaishou Not Supported
PayPal Not Supported
Paytm Not Supported
Shopify Not Supported
TikTok Not Supported
Walmart Not Supported
WeChat Not Supported
Xiaohongshu Not Supported
eBay Not Supported
Claim G-data and update features and information
Claim G-data and update features and information
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Claim Revuze and update features and information