FusionDMSFIntegrate Technology
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Settlement IQFORUM
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Related Products
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About
FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.
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About
FORUM is a leading provider of Alternative Dispute Resolution (ADR) services, specializing in arbitration, mediation, and online dispute resolution (ODR) through its platform, SettlementIQ. SettlementIQ is a fully online system designed to streamline the dispute resolution process, reducing administrative costs while maximizing settlements or payments. It offers various methods for dispute resolution, including blind bidding, direct online negotiations, and neutral assistance, all conducted within a secure online environment. SettlementIQ can be integrated with arbitrators, mediators, or experts, depending on the specific requirements of the dispute. It is particularly beneficial for industries such as insurance, debt recovery, business-to-business transactions, and general ADR, providing a more efficient and cost-effective alternative to traditional dispute resolution methods.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Community banks and credit unions managing Reg E debit card, ACH, and check disputes
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Audience
Organizations and businesses seeking a solution for resolving disputes online
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationFIntegrate Technology
Founded: 2009
United States
fintegratetech.com
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Company InformationFORUM
Founded: 1986
United States
www.adrforum.com/adr-services/online-dispute-resolution
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Finastra
Not Supported
Fiserv
Not Supported
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