FusionDMS

FusionDMS

FIntegrate Technology
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About

FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.

About

​RetailPath is an advanced platform designed to automate and streamline the management of retail shipping chargebacks, enabling Consumer Packaged Goods (CPG) brands to recover revenue from invalid chargebacks efficiently. It offers "zero-click disputes," allowing teams to focus on revenue-driving activities while automating the dispute process to achieve better outcomes. It features auto-proof document collection, providing secure, encrypted storage for essential documents like bills of lading, purchase orders, and invoices, ensuring all critical information is consolidated in one place. RetailPath also delivers deep analytics with real-time insights, helping teams identify and address issues promptly to enhance operational efficiency. It supports industry-leading integrations, connecting seamlessly with existing systems such as Electronic Data Interchange (EDI) providers and third-party logistics partners, facilitating automatic import.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Community banks and credit unions managing Reg E debit card, ACH, and check disputes

Audience

Operations managers interested in a tool to automate the dispute process for invalid retail shipping chargebacks, thereby improving revenue recovery and operational efficiency

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

FIntegrate Technology
Founded: 2009
United States
fintegratetech.com

Company Information

RetailPath
United States
retailpath.xyz/

Alternatives

No Alternatives

Alternatives

Categories

Banking Supported

Categories

Integrations

Finastra Supported
Fiserv Supported

Integrations

Finastra Not Supported
Fiserv Not Supported
Claim FusionDMS and update features and information
Claim FusionDMS and update features and information
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Claim RetailPath and update features and information