FusionDMS

FusionDMS

FIntegrate Technology
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About

FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.

About

Businesses of all sizes, from startup merchants to large financial institutions, use Midigator technology to prevent, fight, and analyze chargebacks. Midigator provides a comprehensive, multi-layer approach to resolving disputes and preventing chargebacks. Refund transaction disputes to avoid chargebacks, prevent threshold breaches, and keep merchant accounts in good standing. Identify the underlying reason for transaction disputes and solve issues at their source. Trade temporary solutions for long-term prevention. Match chargebacks to their original order data to more easily locate compelling evidence and deliver a complete reporting experience. Optimize ROI. Only fight what you can win, customize responses by reason code, and pay less to recover more revenue. Manage chargeback responses with unmatched efficiency. Minimize labor-intensive, time-consuming tasks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Community banks and credit unions managing Reg E debit card, ACH, and check disputes

Audience

Chargeback management solution that helps companies to prevent, fight, and analyze chargebacks

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

FIntegrate Technology
Founded: 2009
United States
fintegratetech.com

Company Information

Midigator
Founded: 2013
United States
midigator.com

Alternatives

No Alternatives

Alternatives

ChargeSentry

ChargeSentry

1.0 out of 5 stars
Chargeback

Chargeback

Chargeback.io
Chargebacks911

Chargebacks911

5.0 out of 5 stars

Categories

Banking Supported

Categories

Chargeback Management Features

Chargeback Dispute Management Not Supported
Chargeback Insurance Not Supported
Chargeback Prevention Not Supported
Chargeback Recovery Not Supported
For Banks / Issuers Not Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Not Supported
Reporting / Analytics Not Supported

Integrations

29 Next Not Supported
Authorize.Net Not Supported
Braintree Not Supported
Ethoca Not Supported
Finastra Supported
First Data Not Supported
Fiserv Supported
Maxio Not Supported
OpenPath Not Supported
Paysafe Not Supported
ShipStation Not Supported
Shopify Not Supported
Sticky.io Not Supported
Stripe Not Supported
Sublytics Not Supported
TSYS Not Supported
Verifi Not Supported
WooCommerce Not Supported
Worldpay Not Supported

Integrations

29 Next Supported
Authorize.Net Supported
Braintree Supported
Ethoca Supported
Finastra Not Supported
First Data Supported
Fiserv Not Supported
Maxio Supported
OpenPath Supported
Paysafe Supported
ShipStation Supported
Shopify Supported
Sticky.io Supported
Stripe Supported
Sublytics Supported
TSYS Supported
Verifi Supported
WooCommerce Supported
Worldpay Supported
Claim FusionDMS and update features and information
Claim FusionDMS and update features and information
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Claim Midigator and update features and information