Fusion PhoenixFinastra
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FusionDMSFIntegrate Technology
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Related Products
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About
Most existing core banking systems were built in the 1970s, so their ability to integrate with emerging technologies can be cumbersome. New core vendors have yet to prove themselves in scope or reliability. Meanwhile, consumers expect products and services that fit continually changing wants and needs. Fusion Phoenix is the core choice. It is a modern core built entirely on Microsoft technology. That’s important because it means that as new technologies emerge, Fusion Phoenix can integrate with them with its progressive open API architecture. This allows financial institutions to take advantage of trends and opportunities quickly and more efficiently. Fusion Phoenix is for community banks and credit unions who are thinking about tomorrow, as well as today.
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About
FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Community banks and credit unions looking for a banking system
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Audience
Community banks and credit unions managing Reg E debit card, ACH, and check disputes
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationFinastra
Founded: 2017
United Kingdom
www.finastra.com/solutions/fusion-phoenix
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Company InformationFIntegrate Technology
Founded: 2009
United States
fintegratetech.com
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
Banker's Dashboard
Supported
Finastra
Not Supported
Fiserv
Not Supported
IQService
Supported
Kinective Bridge
Supported
LawTrac
Supported
Microsoft Azure
Supported
SkyStem ART
Supported
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Integrations
Banker's Dashboard
Not Supported
Finastra
Supported
Fiserv
Supported
IQService
Not Supported
Kinective Bridge
Not Supported
LawTrac
Not Supported
Microsoft Azure
Not Supported
SkyStem ART
Not Supported
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