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About

Fullbay is an industry-leading software solution for heavy-duty repair shops—this cloud-based app is loaded with features that will allow you to optimize your shop's operations. From easy estimate and invoice creation to service orders to inventory management, Fullbay gives you back time in your day to find a better balance in your work. Fullbay Connect, our integrations service, offers access to premium integrations including payment processing and fleet checks & cards, parts pricing and ordering, and customer communication. Integrations with MOTOR, FleetNet, and QuickBooks make administrative work a snap. Our customer portal lets your clients check on repair and maintenance progress. Fullbay works on any internet device, and all core upgrades and support are free.

About

Need for Service is a comprehensive management software built specifically for auto repair shops and service centers. It streamlines daily operations by combining job scheduling, digital work orders, and real-time repair status tracking in one platform. Shop owners and technicians can manage customer records, vehicle history, and service appointments efficiently, reducing paperwork and manual errors. The platform supports invoicing and estimates, allowing staff to generate accurate quotes and bill customers directly through the system. Inventory and parts tracking help shops monitor stock levels, order supplies, and avoid delays caused by missing parts. Built-in communication tools notify customers about repair progress, estimated completion times, and pickup reminders via SMS or email. Need for Service also offers reporting and analytics features, giving owners insight into shop performance, technician productivity, and revenue trends.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Independent Heavy-Duty Repair Shops & Private Fleets

Audience

Need for Service is designed for auto repair shops, service centers, and independent mechanics of all sizes, from single bay garages to multi location operations. It suits shop owners, service managers, and technicians looking to streamline scheduling, work orders, and customer communication. It is also a strong fit for specialty repair businesses such as tire shops, quick lube centers, and body shops that need efficient job tracking, inventory management, and invoicing in one system.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$150/month
Free Version
Free Trial

Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 5.0 / 5
design 4.7 / 5
support 3.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fullbay
Founded: 2013
United States
www.fullbay.com

Company Information

Need for Service
Founded: 2021
Estonia
needforservice.app/

Alternatives

EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Alternatives

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ShopLite

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Categories

Categories

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Aviation Maintenance Features

Compliance Management
Components Tracking
Flight Time Tracking
Inventory Control
Labor Hours Tracking
Logbook Tracking
Maintenance Scheduling
Manuals
Service Bulletins
Work Order Management

CMMS Features

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Equipment Maintenance Features

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Fleet Maintenance Features

Cost Tracking
Fuel Tracking
Maintenance History
Maintenance Scheduling
Parts Inventory Management
Repair Tracking
Tire Management
Vehicle Information
Warranty Tracking
Work Order Management

Preventive Maintenance Features

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Trucking Features

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

QuickBooks Online
Whip Around

Integrations

QuickBooks Online
Whip Around
Claim Fullbay and update features and information
Claim Fullbay and update features and information
Claim Need for Service and update features and information
Claim Need for Service and update features and information