Related Products
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About
FRONTSTEPS is a connected community management ecosystem designed for HOAs, condominium associations, and management teams. It brings together accounting, online payments, resident communication, violations tracking, architectural review, work orders, document management, and reporting through an integrated suite of solutions that work seamlessly together.
The platform enhances operational efficiency, improves transparency between boards and residents, and streamlines day-to-day workflows with secure portals, automation tools, and role-based access controls. With the addition of ALLi, an AI-powered in-browser assistant, FRONTSTEPS helps teams reduce manual work, surface insights, and turn tasks into action—directly within their workflow.
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About
TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Association management companies, community association managers, and HOA boards
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Audience
HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFRONTSTEPS
United States
frontsteps.com
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Company InformationTapHero
United States
taphero.com
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Categories |
Categories |
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HOA Features
Calendar Management
Not Supported
Committee Management
Not Supported
Document Management
Supported
Event Management
Not Supported
Member Communities
Not Supported
Member Directory
Not Supported
Online Payment Processing
Supported
Property Database
Not Supported
Website Management
Supported
Work Order Management
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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