Freshteam

Freshteam

Freshworks
4.5 out of 5 stars
Eddy

Eddy

5.0 out of 5 stars
Freshteam Eddy

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Freshteam:

About

Freshteam is the perfect HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place. Freshteam helps attract and hire top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. Freshteam also enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, you can do it over Freshteam in a few clicks. The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time-off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more.
Eddy:

About

Eddy is the all-in-one HR Suite built to help local businesses hire reliable workers, retain workers through better company culture, and minimize business risk and penalties. Founded in 2017 by former professional basketball player turned entrepreneur, Travis Hansen, Eddy has grown rapidly due to its simple but powerful product, highly-rated customer service, and focus on local businesses with frontline workers. With Eddy, local businesses can hire, onboard, manage, and pay workers with one easy-to-use software––no headache required. Eddy’s core products include: Eddy People: A core HR and people management platform. Eddy Hire: An applicant tracking and recruiting system. Eddy Payroll: A full-service payroll solution. Eddy starts at $8/employee/month and offers a free demo.
Freshteam:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Eddy:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Freshteam:

Audience

HR Professionals
Eddy:

Audience

Eddy was designed for solo HR leaders in local businesses.
Freshteam:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Eddy:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Freshteam:

API

Offers API Not Supported
Eddy:

API

Offers API Not Supported
Freshteam:

Screenshots and Videos

Eddy:

Screenshots and Videos

Freshteam:

Pricing

Free - $0 (up to 50 employees) per month
Growth - $59 platform fee + $1 per employee per month
Pro- $99 platform fee + $2 per employee per month
Enterprise - $169 platform fee + $4 per employee per month
Free Version Supported
Free Trial Supported
Eddy:

Pricing

$199/month
Free Version Not Supported
Free Trial Not Supported
Freshteam:

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.8 / 5
Eddy:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
Freshteam:

Pros & Cons from Real Users

Pros

  • Freshteam has many positive points to it, it comes with many good features that make the use of it so exceptional and unique and it works amazingly in everyday use. My favorite features that I have used are: The process of hiring becomes so much simpler and Freshteam actually has a set of tools that help automate this said process so that hiring becomes faster but remains with a good quality and also sometimes improves the quality result of the new hires. Its intuitive system helps capture the best candidates and single them out for better analyzing of the leads, so that they end up applying. It also has so many instant ways for people to apply and we can activate the application process in different ways, such as in social media, emails, LinkedIn, and so many more, so that leads are always present and we can monitor these constantly. When working with so many resumes, mistakes are bound to happen, especially if there are so many of them. We want to make sure that we are able to study these resumes in-depth and not miss any important information, the screening part is the most important one in the process of hiring, and Freshteam has great ways to get through the resumes and save us so much time by automating it and still getting a perfect screening of the resumes and knowing everything about the candidate. With the previously two points said, it comes as a result that Freshteam has a repository of the best candidates that can enter our company, and it helps us have an active archive of the best capable people that can work for us, based on different metrics that we analyze according to their resume and interview process.
  • I like that Freshteam is easy to use, it provided good guides to help me during the process of getting used to all the features and the customer support was really helpful during this time, I like that it was very easy to set up automatic emails for everyone, and have a clear view of all the recruitment process for every candidate. I especially like that it allows me to set a plan during the recruitment process that helps me interview people better through interview scorecards, and build an archive of all the candidates and sort them by experience or the potential talent that I see, and schedule a meeting. When a new employee joins the company, it is easy to have them get used to the company’s workflows and know how everything works thanks to Freshteam, because it allows us to create different contracts and finish the last minute details when signing an offer, it helps the employee set up in our business and get assigned different tasks immediately within their department. Additionally, it helps hold all employees’ information in one place and know all the contact information by creating profiles, and this helps manage all our employees more efficiently and cater to their needs as individuals, manage payments, vacation, time-off and more things that a employee might need, Freshteam helps maintain this online depository.
  • With Freshteam in addition to hiring new staff the application also helps us to organize and select them for interviews, with the support of its recruitment group in conjunction with our contractors. The software is an excellent option to implement in the HR area of companies because of the ease it provides to attract the best candidates for job vacancies, greatly reducing the manual work required for the optimal selection of new employees remotely.
  • • Reliable time off management. • Application Tracking and interview scheduling. • Leave and absence reporting. • Secure Document Management. • Job posting for recruiting.

Cons

  • With the great tools and automation that has Freshteam, some downside aspects come to light because of so many tools, the main one is that at times the site becomes really slow if there is too much information to be loaded, it probably has something to do with their servers as we maintain a good bandwidth connection constantly and have not experienced this issue in other sites. The loading of the CVs also takes too much time than usual and it becomes kind of annoying to have to wait for them to load. Also, the mobile application is not as optimized as the desktop site and it is not very possible to handle all the tasks on the mobile app.
  • I would like to see more time tracking options for all employees to manage their own times and it getting uploaded into Freshteam’s database. There is a learning curve when it comes to automating all the triggers during the hiring process (for example, emailing candidates) but it has really good tutorials. Also, I do not really like Freshteam’s price ranges and I find that it is very costly in comparison to other competitors that offer even more features, however, it is a tool that keeps all our data protected and organized like no other so I really enjoy using it to keep track of all employees.
  • We are quite pleased with the use of Freshteam, we only note that we would have liked to have a forum, tutorial or support guide for the basic doubts that arise in the first uses of the application.
  • • No candidates interaction tracking for recruiting.
Eddy:

Pros & Cons from Real Users

Pros

  • Eddy is simple to use (in a good way) and truly helps streamline HR processes. The staff like being able to easily interact.

Cons

  • We do not have any cons at this time. We are satisfied.
Freshteam:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Eddy:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Freshteam:

Company Information

Freshworks
Founded: 2010
United States
www.freshworks.com/hrms
Eddy:

Company Information

Eddy
Founded: 2017
United States
eddy.com
Freshteam:

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Eddy:

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Freshteam:
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Eddy:
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Freshteam:
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Eddy
Freshteam:

Categories

Absence Management Supported
Applicant Tracking Supported
Leave Management Supported
Recruiting Supported
Resume Parsing Supported
Eddy:

Categories

Applicant Tracking Supported
HR Analytics Supported
Human Resources Supported
Leave Management Supported
Onboarding Supported
Payroll Supported
Recruiting Supported
Talent Management Supported
Time & Attendance Supported
Time Clock Supported
Freshteam:

Applicant Tracking Features

Assessments Supported
Background Screening Not Supported
Candidate Management Supported
Collaboration Tools Supported
Internal HR Supported
Interview Management Supported
Interview Scheduling Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Supported
Resume Search Supported
Self Service Portal Supported
Workflow Management Supported

Leave Management Features

Approval Process Control Supported
Calendar Management Supported
Employee Scheduling Not Supported
FMLA Tracking Not Supported
Leave & Absence Reporting Supported
Leave Policy Management Supported
Self Service Portal Supported

Recruiting Features

Assessments Supported
Background Screening Not Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Not Supported
Resume Parsing Supported
Self Service Portal Supported

Recruitment Marketing Features

Candidate Relationship Management Supported
Careers Page Supported
Custom Branding Supported
Email Marketing Not Supported
Internal HR Not Supported
Marketing Automation Supported
Multi-Channel Marketing Supported
Recruitment Management Supported
Reporting / Analytics Supported
SMS / Text Messaging Not Supported
Social Recruiting Supported

Resume Parsing Features

Automated Application Input Not Supported
Automatic Updating Not Supported
Customizable Macros Not Supported
Data Extraction Supported
Multi-Language Not Supported
Resume Import Supported
Resume Management Supported
Semantic Matching Not Supported
Social Media Corroboration Not Supported
Sort / Filter Supported
White Label Option Not Supported
Eddy:

Applicant Tracking Features

Assessments Supported
Background Screening Not Supported
Candidate Management Supported
Collaboration Tools Supported
Internal HR Supported
Interview Management Supported
Interview Scheduling Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Resume Search Supported
Self Service Portal Supported
Workflow Management Supported

Leave Management Features

Approval Process Control Supported
Calendar Management Supported
Employee Scheduling Supported
FMLA Tracking Supported
Leave & Absence Reporting Supported
Leave Policy Management Supported
Self Service Portal Supported

Recruiting Features

Assessments Not Supported
Background Screening Not Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Self Service Portal Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

HR Analytics Features

Compensation Plan Modeling Not Supported
Dashboard Supported
HR Metrics Library Supported
Leave & Absence Reporting Supported
Predictive Modeling Not Supported
Recruiting Management Supported
Succession Planning Not Supported
Talent Management Supported
Trend Analysis Supported
Turnover Tracking Supported

HR Employee File Management Features

Access Controls Supported
Centralized Employee Files Supported
Dashboard Supported
Email Notifications Supported
Paper & Digital Supported
Regulatory Compliance Supported
Retention Settings Supported
Search Supported
Sharing Spaces Supported
Signature Supported

Human Resources Features

360 Degree Feedback Not Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Not Supported
Career Development Planning Supported
Compensation Management Not Supported
Compliance Management Not Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Supported

Onboarding Features

Course Management Supported
Document Management Supported
E-Verify / I-9 Forms Supported
Electronic Forms Supported
Electronic Signature Supported
Employee Handbook Supported
Employee Portal Supported
File Management Supported
Job Description Management Supported
Orientation Management Not Supported
Self Service Portal Supported
Task Management Supported
Tax Forms Supported
Training Management Not Supported

Payroll Features

401(k) Tracking Supported
Attendance Management Supported
Benefits Management Supported
Check Printing Supported
Compensation Management Supported
Deductions Management Supported
Direct Deposit Supported
Multi-Country Not Supported
Multi-State Supported
Reporting/Analytics Supported
Self Service Portal Supported
Tax Compliance Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Supported
Wage Garnishment Supported

Talent Management Features

Career Development Planning Not Supported
Compensation Management Not Supported
Competency Management Not Supported
Employee Lifecycle Management Not Supported
Goal Setting / Tracking Not Supported
Job Description Management Supported
Onboarding Supported
Performance Appraisal Not Supported
Recruiting Management Supported
Succession Planning Not Supported
Training Management Supported

Time Clock Features

Biometric Recognition Not Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported
Freshteam:

Integrations

Finch Supported
5X Supported
Disclo Supported
Docusign Supported
Google Meet Supported
Guru Supported
HackerRank Supported
Jobma Supported
Kindo Supported
Microsoft 365 Supported
Nango Supported
Peaka Supported
Quickwork Supported
Ravio Supported
Trace Headcount Supported
Truto Supported
Vantage Fit Supported
Vantage Pulse Supported
Vantage Rewards Supported
ZipRecruiter Supported
Eddy:

Integrations

Finch Supported
5X Not Supported
Disclo Not Supported
Docusign Not Supported
Google Meet Not Supported
Guru Not Supported
HackerRank Not Supported
Jobma Not Supported
Kindo Not Supported
Microsoft 365 Not Supported
Nango Not Supported
Peaka Not Supported
Quickwork Not Supported
Ravio Not Supported
Trace Headcount Not Supported
Truto Not Supported
Vantage Fit Not Supported
Vantage Pulse Not Supported
Vantage Rewards Not Supported
ZipRecruiter Not Supported
Freshteam:
Claim Freshteam and update features and information
Claim Freshteam and update features and information
Eddy:
Claim Eddy and update features and information
Claim Eddy and update features and information