Freshsuccess

Freshsuccess

Freshworks
+
+

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About

Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.

About

VOZIQ AI is a cloud-based artificial intelligence platform designed specifically for subscription-based businesses to protect and grow recurring revenue by transforming customer data into actionable insights. It leverages advanced machine learning models to analyze both structured and unstructured data, including customer interactions, usage patterns, payment history, and sentiment, to build real-time customer profiles and predictive scores. It enables organizations to identify high-value and at-risk customers, predict churn, and understand the key drivers behind customer behavior, allowing teams to take proactive action. It supports automated, personalized campaigns across marketing and contact center channels, helping businesses improve retention, optimize pricing strategies, and increase customer lifetime value through targeted offers and engagement. VOZIQ AI includes a library of pre-trained machine learning models and micro-segmentation capabilities that categorize customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer success teams

Audience

Subscription-based businesses and customer success teams that want to reduce churn, optimize pricing, and grow recurring revenue using AI-driven insights and automated campaigns

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$79 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Freshworks
Founded: 2010
United States
www.freshworks.com/customer-success-software/

Company Information

VOZIQ AI
Founded: 2012
United States
www.voziq.ai/

Alternatives

FROGED

FROGED

FROGED Technologies

Alternatives

Ackee

Ackee

Ackee Digital Enterprises

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Integrations

Amazon Web Services (AWS)
AskNicely
Delighted
Freshdesk
Google Calendar
Google Cloud Identity
HubSpot Customer Platform
Insightly
Maxio
Microsoft Azure
Microsoft Edge
Mixpanel
Nicereply
Okta
Pipedrive
Sage Intacct
Salesforce
TeamSupport
Zoho Billing

Integrations

Amazon Web Services (AWS)
AskNicely
Delighted
Freshdesk
Google Calendar
Google Cloud Identity
HubSpot Customer Platform
Insightly
Maxio
Microsoft Azure
Microsoft Edge
Mixpanel
Nicereply
Okta
Pipedrive
Sage Intacct
Salesforce
TeamSupport
Zoho Billing
Claim Freshsuccess and update features and information
Claim Freshsuccess and update features and information
Claim VOZIQ AI and update features and information
Claim VOZIQ AI and update features and information