FreshsuccessFreshworks
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Related Products
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About
Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.
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About
Indexxero is a churn prediction platform for B2B companies. Connect your CRM, product, billing, and support data, and it learns from your own history to score every account for churn risk, with a clear reason behind each score. Before you rely on a single number, it proves how accurate the model would have been on customers you already won or lost. Risk is tied to real revenue, and every renewal or loss teaches the model to get sharper. Currently onboarding design partners.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer success teams
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Audience
B2B SaaS customer success, account management, and revenue teams that carry a renewal number and want to predict and prevent customer churn.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$79 per user per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFreshworks
Founded: 2010
United States
www.freshworks.com/customer-success-software/
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Company InformationIndexxero
Founded: 2025
United States
indexxero.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Integrations
AskNicely
Delighted
Freshsales
Google Calendar
Help Scout
HubSpot Customer Platform
Intercom
Maxio
Microsoft Entra ID
NetSuite
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Integrations
AskNicely
Delighted
Freshsales
Google Calendar
Help Scout
HubSpot Customer Platform
Intercom
Maxio
Microsoft Entra ID
NetSuite
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