Freshsuccess

Freshsuccess

Freshworks
+
+

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About

Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.

About

Indexxero is a churn prediction platform for B2B companies. Connect your CRM, product, billing, and support data, and it learns from your own history to score every account for churn risk, with a clear reason behind each score. Before you rely on a single number, it proves how accurate the model would have been on customers you already won or lost. Risk is tied to real revenue, and every renewal or loss teaches the model to get sharper. Currently onboarding design partners.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer success teams

Audience

B2B SaaS customer success, account management, and revenue teams that carry a renewal number and want to predict and prevent customer churn.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$79 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Freshworks
Founded: 2010
United States
www.freshworks.com/customer-success-software/

Company Information

Indexxero
Founded: 2025
United States
indexxero.com

Alternatives

FROGED

FROGED

FROGED Technologies

Alternatives

Freshsuccess

Freshsuccess

Freshworks

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Integrations

AskNicely
Delighted
Freshsales
Google Calendar
Help Scout
HubSpot Customer Platform
Intercom
Maxio
Microsoft Entra ID
NetSuite
Nicereply
QuickBooks Online
SSOJet
Sage Intacct
Salesforce
Segment
Stripe
Xero
Zendesk

Integrations

AskNicely
Delighted
Freshsales
Google Calendar
Help Scout
HubSpot Customer Platform
Intercom
Maxio
Microsoft Entra ID
NetSuite
Nicereply
QuickBooks Online
SSOJet
Sage Intacct
Salesforce
Segment
Stripe
Xero
Zendesk
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Claim Freshsuccess and update features and information
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