FreshsalesFreshworks
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Related Products
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About
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards powerful pipeline management with Freshsales. If you need a solution for your marketing teams to organize customer information, personalize and automate email campaigns, and find the right sales opportunities, then Freshsales Suite fits the bill.
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About
Salesgem is a customer relationship and lead-management platform for small-business sales teams and agencies. It collects leads from Facebook and Instagram, WhatsApp, website forms, and Google Sheets, then organizes them in a shared workspace. Teams can assign leads to representatives, track opportunities through sales pipeline stages, schedule follow-ups, and keep notes and activity history with each record. WhatsApp conversations can be handled alongside lead records, while task queues and notifications help teams coordinate responses and handoffs. Reporting tools show lead sources, pipeline progress, and team activity. Salesgem also provides mobile apps for iOS and Android, with features including push notifications and one-tap calling. The product is aimed at businesses with inquiry-driven sales processes, including real estate firms, clinics, training providers, auto dealerships, and marketing agencies managing client leads.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies of all sizes: Technology, Professional Service Providers, Education, Real Estate, Hospitality, Health Care, E-Commerce, Retail, Consumer Electronics, Telecom, Finance & Accounting, Insurance
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Audience
Small-business sales teams and marketing agencies that capture and follow up on inbound leads from social channels, messaging, and web forms. Relevant users include sales managers, business owners, sales representatives, and agency teams managing client pipelines; the site highlights B2C businesses such as real estate firms, clinics, training institutes, and auto dealerships.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$9 per user per month
Growth - $9 per user per month
Pro - $39 per user per month Enterprise - $59 per user per month All prices are billed annually
Free Version
Not Supported
Free Trial
Supported
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Pricing
$15/user/month
Monthly plan: $15 per user per month. Annual plan: $12.45 per user per month, billed annually. The site states no setup or onboarding fees and offers volume discounts for teams of 10 or more users.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFreshworks
Founded: 2011
United States
www.freshworks.com/crm/
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Company InformationSalesgem
India
salesgem.io
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Not Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Not Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Supported
Lead Management Features
Activity Tracking
Supported
Campaign Management
Not Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Nurturing
Not Supported
Lead Scoring
Supported
Lead Segmentation
Supported
Pipeline Management
Supported
Prospecting Tools
Not Supported
Source Tracking
Supported
Contact Management Features
Activity Management
Supported
Appointment Management
Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Supported
Customer Pipeline
Supported
Email Marketing
Supported
Group Management
Supported
Interaction Tracking
Supported
Lead Management
Supported
Prospecting Tools
Supported
Sales Pipeline Management
Supported
Search / Filter
Supported
Segmentation
Supported
Shared Contacts
Supported
Social Media Integration
Not Supported
Email Tracking Features
A/B Testing
Not Supported
Audience Segmentation
Supported
Campaign Management
Supported
Event-Based Notifications
Supported
Location Tracking
Not Supported
Team Management
Supported
Financial CRM Features
Account Alerts
Not Supported
Asset Management
Not Supported
Expense Tracking
Not Supported
Household Tracking
Not Supported
Influence Tracking
Not Supported
Lead Management
Supported
Marketing Management
Not Supported
Relationship Tracking
Supported
Team Assignments
Not Supported
Territory Management
Supported
Inside Sales Features
Auto-Dialing
Not Supported
Call List Management
Supported
Call Recording
Supported
Campaign Management
Supported
Dashboard
Not Supported
Data Management
Not Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Scoring
Supported
Performance Management
Supported
Sales Engagement Features
Call Scripts / Call Steps
Not Supported
CRM Integration
Supported
Email Sequences
Supported
Email Tracking / Automation
Supported
Lead Management
Not Supported
Reporting / Analytics
Supported
Sales / Voice Dialer
Not Supported
Sales Automation
Supported
Search
Not Supported
Task Management
Supported
Templates
Not Supported
Workflow Management
Supported
Sales Force Automation Features
Call Management
Supported
Campaign Management
Not Supported
Channel Management
Not Supported
Commission Management
Not Supported
Contact Management
Supported
Contract Management
Not Supported
Customer Database
Not Supported
Email Marketing
Supported
Field Sales Management
Supported
Lead Management
Supported
Opportunity Management
Supported
Performance Metrics
Supported
Proposal Generation
Not Supported
Referral Tracking
Supported
Sales Forecasting
Not Supported
Territory Management
Supported
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Integrations
Facebook
Supported
Zapier
Supported
Basecamp
Supported
Bold BI
Supported
BotStar
Supported
Chief
Supported
Convin
Supported
Documati
Supported
Fleece AI
Supported
FunnelFLARE
Supported
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Integrations
Facebook
Supported
Zapier
Supported
Basecamp
Not Supported
Bold BI
Not Supported
BotStar
Not Supported
Chief
Not Supported
Convin
Not Supported
Documati
Not Supported
Fleece AI
Not Supported
FunnelFLARE
Not Supported
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