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About

FreightClaims is a cloud-based freight claims management platform that lets users handle the entire lifecycle of freight claims within a single, intuitive interface built for logistics professionals. It centralizes organization of pictures, shipping documents, communications, deadlines, task assignments, workflows, and payment logging so teams can reduce manual work, prevent errors, and stay on top of claim requirements. It uses AI and OCR (optical character recognition) to automatically extract and enter claim data from emails and uploaded files, eliminating tedious manual entry and improving accuracy, and it supports email collaboration and multi-party claim filing to streamline communication among shippers, carriers, brokers, and insurers. Built-in analytics and customizable dashboards provide real-time visibility into claim statuses, trends, performance metrics, and reports that inform smarter decisions and help optimize logistics.

About

GoFreight is an AI-powered cloud-based freight forwarding software platform designed to help freight forwarders streamline operations, automate workflows, and improve productivity across ocean, air, import, and export logistics management. The platform centralizes shipment operations, quoting, invoicing, CRM, document processing, tracking, and business analytics into a single system accessible from anywhere. GoFreight uses AI-driven automation to process shipping documents, extract operational data, manage rates, automate tasks, and organize shipment workflows, helping freight forwarders reduce manual work and scale operations without significantly increasing headcount. The platform includes tools such as AI email intake, shipment action centers, document automation hubs, and rate management systems that simplify freight operations and improve visibility across logistics processes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Logistics, shipping, brokerage, and supply chain teams seeking a tool to manage and automate freight claims from submission through settlement

Audience

GoFreight is ideal for freight forwarders, logistics companies, supply chain operators, shipping agencies, import/export businesses, ocean and air freight operators, customs brokers, and transportation management teams seeking AI-powered freight forwarding software, logistics workflow automation, shipment management, and cloud-based freight operations solutions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The System are user friendly, convenience (Cloud based). Dashboard will remind each OP what is pending or missing. No overlap date need to input again and again. Date Security level, CS Support. Also Software will keep improving and provide better feature.

Cons

  • The system not able to customize the date that I want to show yet.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FreightClaims.com
Founded: 2021
United States
freightclaims.com/our-software/

Company Information

GoFreight
Founded: 2017
United States
www.gofreight.com

Alternatives

Alternatives

Amrate

Amrate

Amware
Descartes Aljex

Descartes Aljex

Descartes Systems Group
SmartFreight

SmartFreight

WiseTech Global
Incloud Logistics

Incloud Logistics

Divit Softlabs
BUYCO

BUYCO

Buyco

Categories

Freight Supported

Categories

Container Tracking Supported
Freight Supported
Freight Forwarding Supported
Logistics Supported
Shipment Tracking Supported

Freight Features

3PL Supported
Barcoding / RFID Not Supported
Billing & Invoicing Supported
Customer Management Supported
Customer Portal Supported
Import / Export Management Supported
International Forwarders Supported
Local Forwarders Supported
LTL Management Supported
Rate Management Not Supported
Shipment Tracking Supported
Truckload Management Supported
Warehouse Management Supported
Waybills Supported

Logistics Features

3PL Not Supported
Barcoding / RFID Not Supported
Container Tracking Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Not Supported
Transportation Management Not Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Not Supported
For eCommerce Not Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Integrations

Samplead Not Supported
TIO Not Supported

Integrations

Samplead Supported
TIO Supported
Claim FreightClaims.com and update features and information
Claim FreightClaims.com and update features and information
Claim GoFreight and update features and information
Claim GoFreight and update features and information