+
+

Related Products

  • Fraud.net
    56 Ratings
    Visit Website
  • iDenfy
    277 Ratings
    Visit Website
  • ARGOS Identity
    8 Ratings
    Visit Website
  • Sumsub
    227 Ratings
    Visit Website
  • Bitdefender Ultimate Small Business Security
    5 Ratings
    Visit Website
  • cside
    37 Ratings
    Visit Website
  • Traild
    6 Ratings
    Visit Website
  • Jobma
    278 Ratings
    Visit Website
  • Phonexa
    238 Ratings
    Visit Website
  • Gr4vy
    6 Ratings
    Visit Website

About

Preventing fraud losses and maintaining customer confidence are vital to your financial institution, but also pose complex challenges. Fiserv simplifies fraud prevention with this intelligent and easy-to-use financial crime management and compliance solution. Fraud Risk Manager™ from Fiserv provides an end-to-end fraud prevention environment. This solution combines innovative transaction and customer monitoring with a built-in case management system, step-by-step alert management and configurable workflow. Using Fraud Risk Manager, you enjoy the benefits of next-generation fraud detection, including enhanced accuracy, streamlined analysis and improved efficiency. An extensive library of user-configurable risk views and alert definitions gives you a head start in detecting and preventing fraudulent activity. This collection provides extensive coverage against fraud losses and enables users to quickly adapt to new fraud threats.

About

Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Risk Management solution for companies

Audience

Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Fiserv
Founded: 1984
United States
www.fiserv.com

Company Information

Pindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/

Alternatives

Alternatives

Diopter

Diopter

Diopter AI
FraudXchange

FraudXchange

ThreatAdvice

Categories

Fraud Detection Supported

Categories

Fraud Detection Features

Access Security Management Supported
Check Fraud Monitoring Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Not Supported
For Insurance Industry Supported
Internal Fraud Monitoring Supported
Investigator Notes Not Supported
Pattern Recognition Not Supported
Transaction Approval Not Supported

Integrations

ARGO Supported
Amazon Connect Not Supported
Amazon Web Services (AWS) Not Supported
BankingON Supported
Genesys Cloud CX Not Supported
GigaSECURE Not Supported
Gigamon Not Supported
InteractionSync Not Supported
Verizon Cloud Not Supported

Integrations

ARGO Not Supported
Amazon Connect Supported
Amazon Web Services (AWS) Supported
BankingON Not Supported
Genesys Cloud CX Supported
GigaSECURE Supported
Gigamon Supported
InteractionSync Supported
Verizon Cloud Supported
Claim Fraud Risk Manager and update features and information
Claim Fraud Risk Manager and update features and information
Claim Pindrop and update features and information
Claim Pindrop and update features and information