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About

View your website traffic in real-time, and what country and region your visitors are located. See which webpages they’ve visited, how long they’ve been on your site, and what browser and operating system they’re using. Highly targeted automatic email and in-app messaging. Keep customers coming back with our super-simple email messaging. Dramatically reduce support time by setting up a Helper Chat Bot™ that automatically responds to common visitor questions using the power of AI. Automatically display custom messages to your website visitors in many powerful scenarios. Use simple keyboard shortcuts to access saved replies and quickly respond to commonly asked questions. Transfer a chat with just 2 clicks and include a private note for your teammate.

About

Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time. Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever. Allow customers to self-serve, purchase goods or services and resolve issues on their own without contacting you. Send one-off messages like announcements, updates and offers to several messaging apps. Leverage our powerful targeting features to send messages to customer groups that’re likely to convert. Set up your chatbot and connect your messaging channels in minutes. Our platform is easy and intuitive to use. Add an unlimited number of questions and answers to the Knowledge base, automating answers to simple and repetitive questions. Connect eBanqo messenger to your existing backend systems like CRM, help desks, email and other business tools you use and love.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Live Chat software for companies

Audience

AI-chatbot for businesses looking to respond questions, reducing support team’s workload and boosting response time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Omnichannel, FAQs, Broadcast and Service Automation. Most of these things worked out of the box. Also I got a dedicated account manager that was very supportive and committed to see my business grow.

Cons

  • Connecting X was expensive but that is more on X.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Formilla.com
Founded: 2010
United States
www.formilla.com

Company Information

eBanqo
Founded: 2019
United States
www.ebanqo.com

Alternatives

Alternatives

FAQ Bot

FAQ Bot

Theta
Freshchat

Freshchat

Freshworks
ActiveHelper Live Chat

ActiveHelper Live Chat

Mentat Technologies

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Facebook
Facebook Messenger
Getscreen.me
Instagram
Joomla!
Telegram
WeChat
Weebly
WhatsApp
Wix
WordPress
X (Twitter)
iMessage

Integrations

Facebook
Facebook Messenger
Getscreen.me
Instagram
Joomla!
Telegram
WeChat
Weebly
WhatsApp
Wix
WordPress
X (Twitter)
iMessage
Claim Formilla.com and update features and information
Claim Formilla.com and update features and information
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Claim eBanqo and update features and information