Related Products
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About
Forecast is a full-scale project and resource management solution that grows out to a complete suite of great functionalities. It unites project management, resource planning, team collaboration, finance, and reporting under one roof, bringing the power of AI to automate administrative tasks. It's a robust alternative to point project management solutions used in professional service organizations.
Perfect for companies of 50+ employees who want the full project portfolio and resource overview, in one software.
* More predictable and accurate project proposals
* Better planning and analysis with Insights & Reporting
* Stronger Business decisions supported by AI
* Flexible resource management with Project and Task Allocations
* Efficient Task and Time Management
* Actionable Insights into Project Profitability with cost, revenue and profit updated in real time
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About
OneDesk combines Helpdesk & Project Management into one software application. No need to purchase, integrate and switch between other multiple applications. Your team can support your customers and work on their projects in one place. Aimed at SMBs as well as departments within large enterprises, OneDesk is frequently used by project managers, customer service agents, IT technicians, professional services and much more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows customizable to meet your organization's needs.
The interface is clean and structural. Navigation consists of selecting an application, project level and view layout. Breadcrumbs will indicate where you are in OneDesk. Tickets and tasks are 'Items' while organization, portfolio, project and sub-folders are 'Containers'. OneDesk is easy to use and quick to set up. The learning curve depends on the complexity of the workflows you create.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies of all sizes that want predictability in their budgets and companies that want to improve productivity of their distributed teams
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Audience
IT companies, IT department, Engineering, Financial, Nonprofit, Creative & Design Services, Public Relations Agencies, Marketing, VARS & Systems Integrators,Software, Consulting, Product Design & Manufacturing, Managed Service Providers,
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29.00/month/seat
Lite plan: $29/seat/month billed annually
Ideal for companies that want to manage projects & resources in one unified solution. Pro plan: $49/seat/month billed annually Ideal for companies that are interested in finetuning operations and finances to scale sustainably. Enterprise plan: Contact Forecast for enterprise pricing plans. Ideal for organizations that want to operate at maximum efficiency and build a sustainable future. Custom SLA
Free Version
Not Supported
Free Trial
Supported
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Pricing
$9/user/month
$9/user/month (if billed yearly)
$11/user/month (if billed monthly)
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationForecast
Founded: 2016
Denmark, United Kingdom
www.forecast.app
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Company InformationOneDesk
Founded: 2008
Canada
www.onedesk.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Project Management Features
Agile Methodologies
Supported
Budget Management
Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
Project Portfolio Management Features
Budget Management
Supported
Collaboration
Supported
Dashboard
Supported
Issue Management
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Project Planning
Supported
Requirements Management
Supported
Resource Management
Supported
Status Tracking
Supported
Task Management
Supported
Time & Expense Tracking
Supported
IT Project Management Features
Bug Tracking
Supported
Issue Management
Supported
Milestone Tracking
Supported
Percent-Complete Tracking
Supported
Portfolio Management
Supported
Prioritization
Supported
Product Roadmapping
Supported
Requirements Management
Supported
Resource Management
Supported
Status Tracking
Supported
Supports Agile
Supported
Supports Scrum
Supported
Task Management
Supported
Testing / QA Management
Supported
Time & Expense Tracking
Supported
Professional Services Automation Features
Billing & Invoicing
Supported
Client Portal
Supported
Collaboration Tools
Supported
CRM
Not Supported
Document Management
Supported
Portfolio Management
Supported
Project Management
Supported
Proposal Generation
Supported
Quote Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Resource Management Features
Capacity Management
Supported
Data Visualization
Supported
Demand Forecasting
Supported
Drag & Drop
Supported
Employee Scheduling
Supported
Filtered Search
Supported
Resource Allocation
Supported
Skills Tracking
Supported
Utilization Management
Supported
Scrum Features
Backlog Management
Supported
Collaboration Board
Supported
Daily Reports
Supported
Iteration Management
Supported
KPI Monitoring
Supported
Milestone Tracking
Supported
Prioritization
Supported
Progress Tracking
Supported
Release Planning
Supported
Roadmapping
Supported
Sprint Planning
Supported
Task Management
Supported
Strategic Planning Features
Budgeting & Forecasting
Supported
Dashboard
Supported
Goal Setting / Tracking
Supported
Idea Management
Not Supported
KPIs
Not Supported
Modeling & Simulation
Not Supported
Roadmapping
Not Supported
Scenario Planning
Not Supported
Scorecards
Not Supported
Task Management Features
Collaboration
Supported
Create Subtasks
Supported
Gamification
Supported
Gantt Charts
Supported
Mobile Access
Supported
Percent-Complete Tracking
Supported
Progress Tracking
Supported
Recurring Tasks
Supported
Reporting/Analytics
Supported
Spreadsheet View
Supported
Task Board View
Supported
Task Planning
Supported
Task Scheduling
Supported
Task Tracking
Supported
Time Tracking
Supported
To-Do List View
Supported
Time Tracking Features
Automatic Time Capture
Supported
Billable & Non-Billable Hours
Supported
Billing & Invoicing
Supported
Employee Database
Supported
Expense Tracking
Supported
Mobile Time Tracking
Supported
Multiple Billing Rates
Supported
Offline Time Tracking
Supported
Online Time Tracking
Supported
Overtime Calculation
Supported
Time per Project Reporting
Supported
Timesheet Management
Supported
Vacation / Leave Tracking
Supported
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Project Management Features
Agile Methodologies
Supported
Budget Management
Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
Project Portfolio Management Features
Budget Management
Supported
Collaboration
Supported
Dashboard
Supported
Issue Management
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Project Planning
Supported
Requirements Management
Supported
Resource Management
Supported
Status Tracking
Supported
Task Management
Supported
Time & Expense Tracking
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Product Lifecycle Management Features
Change Management
Not Supported
Compliance Management
Not Supported
Cost Tracking
Supported
Design Management
Supported
Document Management
Not Supported
Product Data Management
Supported
Project Management
Supported
Requirements Management
Supported
Supplier Management
Not Supported
Product Management Features
Collaboration
Supported
Feedback Collection
Supported
Idea Management
Supported
Milestone Tracking
Supported
Prioritization
Supported
Product Roadmapping
Supported
Release Management
Supported
Requirements Management
Supported
Resource Management
Supported
Workflow Management
Supported
Product Roadmap Features
Collaboration
Supported
Content Import / Export
Supported
Diagramming
Not Supported
Drag & Drop
Supported
Feature Management
Supported
Milestone Tracking
Supported
Prioritization
Supported
Requirements Management
Supported
Workflow Management
Supported
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Integrations
Dropbox
Supported
Jira
Supported
Jira Work Management
Supported
Okta
Supported
QuickBooks Online
Supported
Slack
Supported
Stackreaction
Supported
Trello
Supported
Zapier
Supported
Box
Not Supported
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Integrations
Dropbox
Supported
Jira
Supported
Jira Work Management
Supported
Okta
Supported
QuickBooks Online
Supported
Slack
Supported
Stackreaction
Supported
Trello
Supported
Zapier
Supported
Box
Supported
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