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About

FoodDocs is a powerful all-in-one Food Safety Software designed to help businesses produce, sell, and serve food safely. Its AI-powered setup allows you to go digital in minutes, simplifying compliance with industry standards like HACCP, ISO 22000, and BRC. With Monitoring and Traceability capabilities, FoodDocs reduces paperwork by 20%, giving you a remote real-time overview of compliance and verification processes. Tailor the system to your specific needs or get started quickly with pre-built checklist templates. Assign tasks to team members, track progress, and ensure accountability with the mobile app’s task notifications. Start your free trial today and replace piles of paperwork with a single, easy-to-use digital tool. Manage your food safety compliance with the award-winning platform trusted by businesses worldwide. Start a 14-day free trial or book a demo to build your food safety system easily.

About

Global IoT leader Digi International created SmartSense to guard critical environments in healthcare, food service, and transportation and logistics. Our solutions give you actionable enterprise insights while empowering your teams with intuitive tools that improve standard operating procedures, reduce loss, and ensure compliance. SmartSense connects your operations to give visibility into the compliance and execution performance at all of your locations. Our end-to-end solution is designed and built by SmartSense to ensure implementation, performance, and support without compromise. Calibrated sensors and data loggers are added to your critical assets and environments to record condition data. This data is used to trigger alarms when there is a problem and provide insight into the performance of your equipment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

FoodDocs is tailored for small to medium-sized enterprises and larger businesses in food production, advanced food service, and food retail industries. It is perfect for businesses looking to digitize their food safety management and streamline compliance with industry standards.

Audience

Critical control point monitoring solution for organizations wanting to identify and eliminate costly operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$84 per month
$999 yearly ($83 per month) (billed only annually) - To create, download, edit & store your HACCP plan
$1,999 yearly or 199 monthly - Food safety management software for food safety monitoring
$299 monthly or $2,999 yearly - High-level food safety management system
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The system is very easy to navigate and use. The customer support is excellent. The interface is easy to use.
  • Great products and service! FoodDocs is easy to operate by anyone and made in order to make sure all the business needs are met! Team is responsive and helping at every step!
  • Amazing and really extraordinary account management and technical support they are providing. Anytime we needed something they quickly responded and provided us with full support. We have been using their product since the start of our new vertical and I am blown away by their attitude and excellent service.
  • Strongly recommend FoodDocs, great service of professional and motivated team. The platform is rich with cool tricks and very comfortable to use even for a not IT geek like me. Go for it! Great value as well.
  • First of all, the platform is awesome, so easy to begin and secondly is the customer service provided to facilitate proper HACCP plans and the appropriate forms required for compliance. Galina is amazing to work with!

Cons

  • None, that I can think of. It would be nice if it was free - but then the customer support is worth the cost on it's own!
  • All good. Happy with all aspects in terms of FoodDocs.
  • Sometimes issue with monthly subscription, but that was error on both sides, so not really something others might come across.
  • New product still establishing, but very open eager to make it better team.
  • Nothing at this time, I don't have any complaints only positive feedback.

Pros & Cons from Real Users

Pros

  • The product works well. The app works well and it is accurate. No issue with the product, mine rendered useless due to cell tower updates and technology.

Cons

  • NEVER been more UNHAPPY with a company then I have been with the customer service and complete lack of knowledge of their products as I am with this company. I have been a customer for over 20 years, originally with Tempalert and they were bought out. I am leaving the company as they seem irresponsible and do not care about their customers. So very disappointed and totally let down.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FoodDocs
Founded: 2018
United States
www.fooddocs.com

Company Information

SmartSense
Founded: 2005
United States
www.smartsense.co

Alternatives

Alternatives

SmartFoodSafe

SmartFoodSafe

Smart Food Safe
DigiSense360

DigiSense360

Xtract.io Technology Solutions

Categories

Compliance Supported
Food Safety Supported
Food Traceability Supported

Categories

Compliance Supported
Food Safety Supported
Industrial IoT Supported

Compliance Features

Archiving & Retention Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Supported
HIPAA Compliance Not Supported
Incident Management Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Risk Management Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported
Version Control Supported
Workflow / Process Automation Supported

Food Service Management Features

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Not Supported
Menu Planning Not Supported
Nutritional Analysis Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Not Supported
Purchasing Not Supported
Recipe Management Supported
Schools Supported
Tray Tracking Not Supported

Food Traceability Features

CRM Not Supported
Order Management Not Supported
Product Lifecycle Management Not Supported
Production Management Supported
Quality Control Supported
Recall Management Supported
Recipe Management Supported
Traceability Supported
Traceback & Traceforward Not Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Supported
Food Costing Supported
Inventory Management Not Supported
Kitchen Management Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Integrations

ConnectedFresh Supported
FoodDocs Not Supported
Netbits Supported
Sigfox Supported
SmartSense Supported
Temp-Sense Supported

Integrations

ConnectedFresh Not Supported
FoodDocs Supported
Netbits Not Supported
Sigfox Not Supported
SmartSense Not Supported
Temp-Sense Not Supported
Claim FoodDocs and update features and information
Claim FoodDocs and update features and information
Claim SmartSense and update features and information
Claim SmartSense and update features and information