Audience

Critical control point monitoring solution for organizations wanting to identify and eliminate costly operations

About SmartSense

Global IoT leader Digi International created SmartSense to guard critical environments in healthcare, food service, and transportation and logistics. Our solutions give you actionable enterprise insights while empowering your teams with intuitive tools that improve standard operating procedures, reduce loss, and ensure compliance. SmartSense connects your operations to give visibility into the compliance and execution performance at all of your locations. Our end-to-end solution is designed and built by SmartSense to ensure implementation, performance, and support without compromise. Calibrated sensors and data loggers are added to your critical assets and environments to record condition data. This data is used to trigger alarms when there is a problem and provide insight into the performance of your equipment.

Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 1.0 / 5

Company Information

SmartSense
Founded: 2005
United States
www.smartsense.co

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

SmartSense Frequently Asked Questions

Q: What kinds of users and organization types does SmartSense work with?
Q: What languages does SmartSense support in their product?
Q: What kind of support options does SmartSense offer?
Q: What type of training does SmartSense provide?

SmartSense Product Features

Compliance

Audit Management Not Supported
Risk Management Not Supported
Controls Testing Not Supported
HIPAA Compliance Not Supported
Archiving & Retention Not Supported
FDA Compliance Not Supported
Sarbanes-Oxley Compliance Not Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Environmental Compliance Not Supported
Version Control Not Supported
Compliance Tracking Not Supported
Incident Management Not Supported
Workflow / Process Automation Not Supported
Surveys & Feedback Not Supported
Artificial Intelligence (AI) Not Supported

Industrial IoT

Smart Alerts / Notifications Not Supported
Data Visualization Not Supported
Reporting / Analytics Not Supported
Condition Monitoring Not Supported
Predictive Maintenance Not Supported
Machine Learning Not Supported
Production Line / Factory Insights Not Supported
Real-Time Monitoring Not Supported
Machine Workflow Creation Not Supported
Factory Data Analytics Not Supported

SmartSense Verified User Reviews

Write a Review
  • Cindy M.
    Owner Food Service
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Customer Service"

    Posted 2023-01-06

    Pros: The product works well. The app works well and it is accurate. No issue with the product, mine rendered useless due to cell tower updates and technology.

    Cons: NEVER been more UNHAPPY with a company then I have been with the customer service and complete lack of knowledge of their products as I am with this company. I have been a customer for over 20 years, originally with Tempalert and they were bought out. I am leaving the company as they seem irresponsible and do not care about their customers. So very disappointed and totally let down.

    Overall: I am leaving the company after over 20 years due to the lack of response and customer service they "provide"

    Read More...
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