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About

Online food ordering software system for orders online, in-store, contactless table ordering, telephone ordering and more. A 4-in-1 system offering Online ordering, In-store ordering (eg. self-service, kiosk, contactless table ordering), Table booking with pre-ordering, Phone orders. It is essentially an Online Food Ordering Software System for Restaurants, Takeaways, Pubs, Caterers, Hotels, Resorts, Airports, Hospitals and Hospitality-related businesses, Free of commission and ongoing costs. Loaded with features.... Multiple Stores Supported ONLINE ORDERING FOR ALL YOUR STORES FROM A SINGLE SYSTEM. Works With Multiple Printers SUPPORT FORMULTIPLE PRINTERS: EPSON, IBACSTEL, GOODCOM, AND MORE. Self Managed System CHANGE ANYTHING, ANYTIME FROM ANY DEVICE WITH A WEB BROWSER ON IT. Multiple Timezones THE SYSTEM ADJUSTS TO THE DATE/TIME AND TIMEZONE YOU OPERATE AUTOMATICALLY, REGARDLESS OF YOUR SERVER'S LOCATION. Built-In Marketing EMAIL OR SMS YOUR CUSTOMERS

About

Fresho is a market-leading order management platform built to help food distributors operate efficiently and service customers better. OrderPilot is our AI-powered order entry system that auto-converts emails, texts, voicemails and PDFs into sales orders. Operations gives your team complete visibility over picking, packing, dispatch, inventory, pricing, margins and delivery with automatic invoicing and reporting. eCommerce lets customers order online anytime from any device, reducing errors and overstocks. Use all three products as your end-to-end order management system or integrate into your existing ERP. Built by people with 20+ years' wholesale experience using industry best practice, designed for real people - not tech specialists. We protect your supplier-customer relationships through our closed marketplace model. With local phone support 24/7, in-person implementation and in-depth online resources, you're never alone. 65,000+ hospitality venues place their orders via Fresho.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants, Takeaways, Caterers, Hotels, Hospitals, Chains Venues (theatre, stadium, etc), Food Trucks and Farmers Markets, Cafes / Bakeries, Airports / Bus Stations, Universities, Convenience Stores / Supermarkets, Festivals / Events, Borough Councils, Corporate Offices, Web Designers / App Developers, POS Suppliers / Manufacturers, Pubs, ISV / Resellers

Audience

Food distributors handling high order volumes looking to automate operations and reduce manual processing.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

FREE
FREE to rent or 999 to buy outright
Free Version
Free Trial

Pricing

$299 per month (USD)
You pay a one-off set up fee, and a recurring monthly subscription based on average order volume and the solutions you need.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Firstly, we have received great support from Denis as we have set this up. He has guided us brilliantly through the process. As for the software itself, it has helped transform the way we operate. It’s efficient, customer & staff friendly and it’s meant we’ve picked up new business - not just through delivery but generally.. pick up and delivery slots make spreading demand out simple during busy periods. Love how you can deal with customers more personally as you have their contact details even though it’s online. Still to use the offer of customer promotions but I know that will be a good boost to trade when we do. Far too many good/ useful features to mention
  • It's easy to get started and priced fairly. I would recommend this solution to an y food delivery business. You can create your menu and prices quickly with all other features integrated including calculating delivery time and costs.
  • Easy of Use, Time Slots work well, Stylish menu interface. Very Versatile menu configurations. good order and data export options.
  • I am 100% satisfied to used this software. I like it because, I can play with it & what I can want I can implement it with this software. Other company can’t allow it & send a request to change the menu or up to date. This system I can do it myself & cheap to run. I am very happy. Thank you.
  • I own the system and sales data, direct customer engagement without middle men, no commission or ongoing costs, I use it for wireless orders in the restaurant too and not just for online orders, also using it for telephone orders and table bookings.

Cons

  • Only thing I can really grumble about is how the receipt customers get for Instore orders says ‘Unpaid’
  • It's too cheap for what you get and there are no hidden charges.
  • Could do with some extra reports for pre-planing Daily sales for advanced orders.
  • Running cost. Easy to change, no need to buy any other equipment.
  • Translating the system comes at extra cost, but I was told multiple languages is coming in a later release.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Naxtech
Founded: 2005
United Kingdom
food-ordering.com

Company Information

Fresho
Founded: 2015
Australia, New Zealand, United Kingdom, United States
www.fresho.com

Alternatives

Toast POS

Toast POS

Toast, Inc.

Alternatives

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App4

App4 Developments
Food Connex

Food Connex

CAI Software
Yummy.com

Yummy.com

Yummy.com

Categories

Categories

Catering Features

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Kiosk Features

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Online Ordering Features

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Integrations

Bringg
MYOB
Mailchimp
Microsoft Azure
Microsoft Excel
PayPal
QuickBooks Desktop Premier
QuickBooks Desktop Pro
Sage 200
Sage 50
Stripe
Textlocal
Worldpay
Xero

Integrations

Bringg
MYOB
Mailchimp
Microsoft Azure
Microsoft Excel
PayPal
QuickBooks Desktop Premier
QuickBooks Desktop Pro
Sage 200
Sage 50
Stripe
Textlocal
Worldpay
Xero
Claim Food-Ordering.co.uk and update features and information
Claim Food-Ordering.co.uk and update features and information
Claim Fresho and update features and information
Claim Fresho and update features and information