callstats.io

callstats.io

CALLSTATS I/O
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About

Augment reach, engagement, and experience with a powerful and the best VoIP Softphone in the industry. A white label VoIP Softphone empowered with the power of WebRTC, mobility, and VoIP bestows brilliant convenience and seamless connectivity. Take advantage of crystal clear voice calls and HD quality video calls for ad-hoc meetings or planned business calls and conferences. Get push notifications without consuming device performance to stay alert and battery savvy with the powerful VoIP Softphone app. Align your vision and mission with features of your WebRTC Softphone using our customizable and white label SIP Softphone.

About

callstats enhances customer experiences, reduces agent downtime and boosts operational efficiency. Monitor and analyze voice and video communications to deliver better user experiences from one simple dashboard. If you want to start monitoring and analyzing your WebRTC sessions, create an account today. With data segmented by 6 geographic regions, contact center managers can use this report to evaluate the performance of their own service. A leading software firm uses callstats.io to optimize communications between agents and the Amazon Connect contact center cloud. Learn about the many benefits of adopting WebRTC for agent communications, plus practical tips for a smooth transition. We collect over 500 metrics every few seconds from each endpoint in a WebRTC session. Our dashboard aggregates the data and provides an at-a-glance view of service health.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a white-label VoIP softphone backed by WebRTC and auto-provisioning

Audience

Companies and call centers in search of a call quality tool that improves productivity

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 4.3 / 5
design 5.0 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fonimo
Founded: 2022
India
fonimo.app/

Company Information

CALLSTATS I/O
Founded: 2014
Finland
www.callstats.io

Alternatives

Alternatives

Orchid Link

Orchid Link

Cataleya
Adore SIP Softphone

Adore SIP Softphone

Adore Infotech
XCALLY

XCALLY

Xenialab
ICTContact

ICTContact

ICTInnovations
PXO+

PXO+

L7TR
Video Call Center

Video Call Center

Compunetix

Categories

Categories

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Network Monitoring Features

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
Server Monitoring
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting

Integrations

ASTPP
Google Chrome
Jitsi
Kamailio
Microsoft Teams
OpenSIPS

Integrations

ASTPP
Google Chrome
Jitsi
Kamailio
Microsoft Teams
OpenSIPS
Claim Fonimo and update features and information
Claim Fonimo and update features and information
Claim callstats.io and update features and information
Claim callstats.io and update features and information