ScreenStepsBlue Mango Learning Systems
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Related Products
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About
Folge - is a fast tool for creating step-by-step guides, tutorials, lessons and documentation.
It is a desktop tool to capture steps with every click of the mouse, customize screenshots, create annotations, and generate the final guide in HTML, Word Document, PDF, PowerPoint slides, and more. This app is suitable for anyone who wants to help others easily navigate products, applications, training, tasks, or any process.
The whole process is as easy as following:
- Take screenshots of apps, any selected area on your desktop or fullscreen. Pause, adjust, and resume. Screenshots with every click.
- Give each step a name and description. Reorder them, hide them, and add new ones on the fly. Organize guides in projects.
- Bring more details to screenshots by adding shapes, arrows, lines, and text. Blur out sensitive information. Add step icons for multi-step instructions.
- Export with one click to simple HTML, ready to be published to your help desk, rich HTML, PDF, and more
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About
Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, and Government
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Audience
Companies of all sizes seeking a solution to manage employees and training processes
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$110/user
110 USD per license
Free Version
Supported
Free Trial
Supported
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Pricing
$57.00/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFolge
Founded: 2020
Germany
folge.me
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Company InformationBlue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Work Instructions Features
Branding & Style Sheets
Supported
Content Management System
Supported
Drag and Drop
Supported
Dynamic Tags
Not Supported
Employee Feedback
Not Supported
Guide Approval Workflows
Not Supported
Media Editor
Supported
Multi-Brand Publishing
Not Supported
Rich Text Editor
Supported
SSO (SAML)
Not Supported
Translations
Not Supported
User Management
Supported
Version Control
Not Supported
Help Authoring Tools Features
Collaboration Tools
Supported
Content Library
Supported
Drag & Drop Editing
Supported
Image Library
Supported
Import HTML / Word
Not Supported
Multi-Format Output
Supported
Offline Editing
Supported
Preview Output
Supported
Screenshot Tool
Supported
Search
Supported
Templates
Supported
Text Editor / Word Processor
Supported
Translation Tools
Not Supported
Version Control
Not Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
Zendesk
Supported
Confluence
Supported
Desktop.com
Not Supported
Help Scout
Supported
Indent
Not Supported
Outdoo AI
Not Supported
Rippling
Not Supported
Teamstack
Not Supported
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Integrations
Zendesk
Supported
Confluence
Not Supported
Desktop.com
Supported
Help Scout
Not Supported
Indent
Supported
Outdoo AI
Supported
Rippling
Supported
Teamstack
Supported
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