ScreenSteps

ScreenSteps

Blue Mango Learning Systems
+
+

Related Products

  • ClickLearn
    67 Ratings
    Visit Website
  • Epsilon3
    265 Ratings
    Visit Website
  • Epicor Connected Process Control
    4 Ratings
    Visit Website
  • Monitask
    358 Ratings
    Visit Website
  • VKS
    26 Ratings
    Visit Website
  • Hubstaff
    3,996 Ratings
    Visit Website
  • Acadia
    3 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • Gaffa
    5 Ratings
    Visit Website
  • Curtain MonGuard Screen Watermark
    7 Ratings
    Visit Website

About

Folge - is a fast tool for creating step-by-step guides, tutorials, lessons and documentation. It is a desktop tool to capture steps with every click of the mouse, customize screenshots, create annotations, and generate the final guide in HTML, Word Document, PDF, PowerPoint slides, and more. This app is suitable for anyone who wants to help others easily navigate products, applications, training, tasks, or any process. The whole process is as easy as following: - Take screenshots of apps, any selected area on your desktop or fullscreen. Pause, adjust, and resume. Screenshots with every click. - Give each step a name and description. Reorder them, hide them, and add new ones on the fly. Organize guides in projects. - Bring more details to screenshots by adding shapes, arrows, lines, and text. Blur out sensitive information. Add step icons for multi-step instructions. - Export with one click to simple HTML, ready to be published to your help desk, rich HTML, PDF, and more

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, and Government

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$110/user
110 USD per license
Free Version Supported
Free Trial Supported

Pricing

$57.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Folge
Founded: 2020
Germany
folge.me

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Alternatives

Trace

Trace

Tracework.ai

Alternatives

HelpXplain

HelpXplain

Help+Manual
Panviva

Panviva

Upland Software
FlowShare

FlowShare

miraminds GmbH
Tango

Tango

Tango.ai

Categories

Categories

Work Instructions Features

Branding & Style Sheets Supported
Content Management System Supported
Drag and Drop Supported
Dynamic Tags Not Supported
Employee Feedback Not Supported
Guide Approval Workflows Not Supported
Media Editor Supported
Multi-Brand Publishing Not Supported
Rich Text Editor Supported
SSO (SAML) Not Supported
Translations Not Supported
User Management Supported
Version Control Not Supported

Help Authoring Tools Features

Collaboration Tools Supported
Content Library Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML / Word Not Supported
Multi-Format Output Supported
Offline Editing Supported
Preview Output Supported
Screenshot Tool Supported
Search Supported
Templates Supported
Text Editor / Word Processor Supported
Translation Tools Not Supported
Version Control Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Zendesk Supported
Confluence Supported
Desktop.com Not Supported
Help Scout Supported
Indent Not Supported
Outdoo AI Not Supported
Rippling Not Supported
Teamstack Not Supported

Integrations

Zendesk Supported
Confluence Not Supported
Desktop.com Supported
Help Scout Not Supported
Indent Supported
Outdoo AI Supported
Rippling Supported
Teamstack Supported
Claim Folge and update features and information
Claim Folge and update features and information
Claim ScreenSteps and update features and information
Claim ScreenSteps and update features and information