ScreenSteps

ScreenSteps

Blue Mango Learning Systems
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About

Folge - is a fast tool for creating step-by-step guides, tutorials, lessons and documentation. It is a desktop tool to capture steps with every click of the mouse, customize screenshots, create annotations, and generate the final guide in HTML, Word Document, PDF, PowerPoint slides, and more. This app is suitable for anyone who wants to help others easily navigate products, applications, training, tasks, or any process. The whole process is as easy as following: - Take screenshots of apps, any selected area on your desktop or fullscreen. Pause, adjust, and resume. Screenshots with every click. - Give each step a name and description. Reorder them, hide them, and add new ones on the fly. Organize guides in projects. - Bring more details to screenshots by adding shapes, arrows, lines, and text. Blur out sensitive information. Add step icons for multi-step instructions. - Export with one click to simple HTML, ready to be published to your help desk, rich HTML, PDF, and more

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, and Government

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$110/user
Free Version
Free Trial

Pricing

$57.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Folge
Founded: 2020
Germany
folge.me

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Alternatives

Trace

Trace

Tracework.ai

Alternatives

HelpXplain

HelpXplain

Help+Manual
Panviva

Panviva

Upland Software

Categories

Categories

Work Instructions Features

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Help Authoring Tools Features

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Zendesk
Confluence
Desktop.com
Help Scout
Indent
Outdoo AI
Rippling
Teamstack

Integrations

Zendesk
Confluence
Desktop.com
Help Scout
Indent
Outdoo AI
Rippling
Teamstack
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